Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Great Product and Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is so spacious and very easy to organize fruits in the refrigerator. The price is very reasonable.
I would recommend this to a friend I'm in LOVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've looked and looked at the fridge! So happy with bottom freezer. Lots more space! I was torn between this and the 27.8 fridge. But once u figure in the space lost by the ice maker and in door water dispenser, I think the space is about equal. I love the bright inside and the in fridge water dispenser is AWESOME! Just know u can move that 2nd shelf down as it will make getting water harder.
I would recommend this to a friend- Pros mentioned:Space
Sleek!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. We have it as our exposed fridge and it’s not an eye sore! Love all the little cubbies too
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it! Thank you for choosing Samsung. ^Lo
Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research and after reading through the reviews here and elsewhere, made the purchase. I was concerned about the loud pop sounds that some people described. I have no idea what their talking about. Only thing I would have changed is I now wish I'd purchased the model with the pull out middle drawer for easy access to dairy etc. Overall I love it!
I would recommend this to a friend- Pros mentioned:Internal water dispenser
nice and spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the size Is bigger than I thought the bin are a nice size. I like the water dispenser being inside the frig
I would recommend this to a friend - Pros mentioned:Spacious
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. Specious and nice looking. Still getting use to getting the ice from a tray. A bit noisy.
I would recommend this to a friend - Pros mentioned:Spacious
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great! Super roomy. Looks great. And has plenty of door space for drinks as welll
I would recommend this to a friend Love everything but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love to grab multiple items out of multiple drawers of the fridge, or have multiple drawers open while putting away groceries. The two crisper drawers, yes. You can have open at the same time. The lower deli drawer? Nope. Does it have a safety to prevent you from opening it with an upper drawer open? Nope. Your deli drawer clear cover will get all sorts of scratched up. Our new fridge had a multiple scratched drawer window on our first day. Fail.
I would recommend this to a friendI like that the filter is inside the refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the water filter is inside the refrigerator. I like having the shelves on both doors.
I would recommend this to a friend- Cons mentioned:Noise
Overall great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Great frig. Ok with water dispenser on the inside. Ice makes a lot of noise when you pull open the freezer draw
I would recommend this to a friend - Pros mentioned:Spacious
Excellent Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly spacious fridge at a great price. Have had this for almost a month now and have had no issues!
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that the spacious design of this fridge is a great fit for you and your needs. Thank you for the 5 Stars! ^Lo
- Pros mentioned:Price
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price did not want a real experience fridge and with the water on the inside it has a lot more space
I would recommend this to a friend Large, roomy Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung did a great job with this unit. Large, spacious interior with adjustable shelves. Nice lighting to see everything in freezer and fridge,
I would recommend this to a friend- Cons mentioned:Customer service
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but unfortunately had a issue with water dripping out of the ice maker after only having it 3 week's. Best buy didn't handle this in a professional manner in my opinion. I would have just swapped out the bad one after only 3 week's but the made me go through the Samsung service center and I'm still waiting for repairs has of post
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jason,
We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator and we know how important refrigerators are especially if we are storing food. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I would like to help by providing this troubleshooting link to support your concerns about the refrigerator:
Water dispenser leaks
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144304975
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Spacious
Spacious
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is really spacious. Can stock up on my groceries and it’s like have never ending space!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Myhjs! It sounds like you're really enjoying the large capacity of this refrigerator! And we couldn't be happier for you. ^Jecca
Samsung Refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge! Great fridge, lots of room, shelves are adjustable to fit your needs.
I would recommend this to a friend- Pros mentioned:Spacious
A fine fridge/ freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious inside, and good drawer and storage features. I also like the little warning it gives if the door is ajar.
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Great refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator, especially how the water dispenser is on the inside - stops our toddlers from watering the floor :)
I would recommend this to a friend - Cons mentioned:Damaged
3 door fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was delivered with a dent in it. We had the door replaced which took about two weeks to be delivered. We didn't think the refrigerator was cooling properly and had guy look at it when he installed new door. Couple weeks later had no cooling in fridge and spoiled food. Called customer service demanding a new fridge and they had one delivered within a few days. Hopefully better luck with the second one.
No, I would not recommend this to a friend - Pros mentioned:Spacious
Great fridge for price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Same size as our old refrigerator but the setup makes it more spacious on the inside.
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love the spacious design of this refrigerator, Gaby. Thank you for choosing Samsung. ^Lo