Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Great refrigerator for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I absolutely love this fridge. It is perfect for our small family and has tons of storage.
I would recommend this to a friend - Pros mentioned:Space
Great fridge lots of soace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge very much because I have a big family and it’s great for storing all my food.
I would recommend this to a friend - Pros mentioned:Space
Love all the space it offers.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It offers lots of room for everything. Especially like the deli drawer and freezer.
I would recommend this to a friend - Pros mentioned:Space
Great fridge for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Keeps everything cold. A lot of space. Able to find things easily. Well lit.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Katvog! Samsung is really glad that you're loving this refrigerator so much. Thank you. ^Jecca
- Pros mentioned:Spacious
Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, very spacious and still use it with no issues.
I would recommend this to a friend - Pros mentioned:Price
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new Samsung fridge. Looked at lots of comparables before we purchased this brand and model. Works well, looks great. Great price
I would recommend this to a friend - Cons mentioned:Noise
was a good price but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I love the space this thing has but there are two things I do not like. 1, it makes a loud popping noise periodically. I think its the ice maker but its loud. Secondly, the ice production isn't very good. I would say our household is an average ice consumption family and the ice maker can barely keep up. Had to use 4 bags of ice at the beginning until it caught up and it barely keeps up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi franz,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator making a loud noise and the ice maker not making enough ice. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Understand the noises coming from your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144652459
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Spacious
Great product for my new home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like its model. Simple but really convenience. They have a lot of space so I can put so many stuffs in there.
I would recommend this to a friend - Pros mentioned:Price
Perfect family size
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect family size fridge , great price. Samsung products are well built.
I would recommend this to a friend - Cons mentioned:Noise
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some nice features but makes a noise. I like the internal water and ice.
I would recommend this to a friend - Pros mentioned:Space
Great bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge, keeps everything nice and cold! Tons of storage and the black stainless looks awesome.
I would recommend this to a friend Great deal!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this fridge as an open box for just over $700. Just a few minor dents and scratches, but so far everything operates just fine! Takes awhile to start making ice, especially since you have to discard the first couple trays full. But after a day or so it’s very nice. Also having the internal water dispenser and ice maker was a must for us as apposed to the one in the door. I would definitely recommend this fridge!
I would recommend this to a friendVery nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had it a month but I really like the fact that the shelves are easily adaptable to items of different sizes and heights. The water dispences quickly. The ice maker makes plenty of ice, the only thing I'd change is that when the ice bin is full and you open the freezer some cubes fall through the opening in the back. Not sure where they go.
I would recommend this to a friend- Pros mentioned:Space
I love my Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space. Love the ice maker and internal water dispenser Nice color as well
I would recommend this to a friend great fridge with lots of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a great buy. We got a recommendation from a friend and are very pleased. Lots of space in the doors. Bottom freezer is easy to open with Samsung's pivot handle. Internal water dispenser dripped for a while until the air was out of the line. The LED lights are also a nice feature. It is energy efficient compared to some of the other models.
I would recommend this to a friend- Pros mentioned:Spacious
Great Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung fridge has been great since the day we got it! It is very big with plenty of room in it!
I would recommend this to a friend - Pros mentioned:Price
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a wonderful fridge this is the one for you. Great quality, plus the price.
I would recommend this to a friend It is easy to get into, and can see items well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well designed fridge. We love it! You get to and see what your looking for with ease! The lower freezer with sliding drawer works well. I like the fact that you don't get water and ice through the door. Our last fridge had many problems with that feature. It's a little more hassle to open a door to get water and ice, but I think it's worth it.
I would recommend this to a friend- Pros mentioned:Spacious
Nice size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is nice and big. The ice maker is a bit loud other than that it serves its purpose
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Jay3. I'm thrilled to hear that you're enjoying this fridge. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Internal water dispenser
Amazing Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are absolutely in love with our new refrigerator. The water and ice on the inside is so much better then the outside.
I would recommend this to a friend