Customer Ratings & Reviews
- Model:
- RF261BEAEBC/AA
- SKU:
- 5087618
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Lots of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator. Has lots of room and gives the kitchen a richer look.
I would recommend this to a friend - Pros mentioned:Spacious
Prefect product for my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with my new refrigerator, very spacious and lost of storage.
I would recommend this to a friend - Pros mentioned:Spacious
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator, much more room that I thought.
I would recommend this to a friend - Pros mentioned:Spacious
Very Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say enough good things about this refrigerator, very nice, roomy!!!
I would recommend this to a friend - Pros mentioned:Price
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it at a good price, and it does look great.
I would recommend this to a friend Refrigerator and delivery service great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this refrigerator back in May, it was delivered yesterday. Everything was going horrible, kept getting charged to the point I had to report fraud charges, numerous charges a month ago to my bank. I've never received a bill before product. Till now. I will never order from Best Buys again. Sticking with Home Depot. This week I called just to be sure everything was going well, and the young lady on the phone scheduled me f o r 2 days later. She was great and I appreciate her time. The delivery gentlemen were also great, in and out on time. Hooked everything up, professional. I realize were have a pandemic, but when I called to check on the status with my first scheduled delivery, I was getting "I dont know"... You have my money I needed to know. Waited on the phone for 57 minutes, never again....
No, I would not recommend this to a friend- Pros mentioned:Internal water dispenser
Nice & big. Really like water inside of frig wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my frig. It is nice & big. Really like water inside on wall.
I would recommend this to a friend - Pros mentioned:Spacious
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious fridge for a great price. Looks nice and sleak
I would recommend this to a friend - Pros mentioned:Spacious
Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting and alot of space. So far very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Spacious
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so far enjoying my new refrigerator. Great space easy to organize.
I would recommend this to a friend Great fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge! I didn't think I would like the freezer on the bottom, but it really makes it easier, everything in the refrigerator part is right there within easy reach. The only thing I dont like is the fridge doors don't automatically close, you have to push it shut, I'm sure I'll get used to that in time though.
I would recommend this to a friend- Pros mentioned:Spacious
Awesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is spacious. Superquiet. Looks amazing.
I would recommend this to a friend - Pros mentioned:Spacious
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good space is accord to the product easy to clean
I would recommend this to a friendBrand response from Samsung
Posted .We are thrilled to hear that you've found the perfect refrigerator for you, Yady. Thank you for the 5 Stars! ^Lo
- Pros mentioned:Spacious
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my home and love it, the space very quit...
I would recommend this to a friend Quality refrigerator for the $ spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this stainless steel refrigerator to those seeking a basic standard exterior appeal and multi functional interior cooling space. The bottom drawer freezer space takes adjusting to after years of a side by side refrigerator but storage is ample.
I would recommend this to a friend- Pros mentioned:Internal water dispenser
Beautiful aesthetics, poor mechanical design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought this refrigerator four years ago. It gave us two years of problem free service. I loved how the water service was inside the wall, making for more internal room and clean lines. However, within the past two years, the drain continually freezes up due to poor design, and the bottom will fill with water while the back freezes over. We've had geek squad out countless times to repair it (they are great), but at this point they have told us to not think of it like a repair, but like maintenance. On the contrary, I think of it as poor design on Samsung's part! Just do a quick youtube search for "Samsung Refrigerator water ice problem" and you'll see MANY customers with the same issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tikhon.
Thank you for bringing this to our attention. I see you have some concerns with the 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser; water pooling inside and the back freezing over. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Here are some links for more details to help you maximize the appliance's potential.
Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Leaking Ref / Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
A plan for keeping your Samsung refrigerator clean
https://www.samsung.com/us/support/answer/ANS00079481/
Remove or replace Samsung refrigerator bins, shelves, and drawers
https://www.samsung.com/us/support/answer/ANS00063107/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144652548
Have a great day.
^Charles
- Pros mentioned:Spacious
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it this year so far is good and got a lot space
I would recommend this to a friendBrand response from Samsung
Posted .I'm happy to hear that you're enjoying this refrigerator. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Space
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the doors, space and water location. Adds extra space in door!
I would recommend this to a friend - Pros mentioned:Space
Spacious Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room, compartments, and shelves in this fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Hey SHSUGrad07, we like the sleek design and ample storage space of this fridge too! It is an excellent choice! Welcome to the Samsung family! ^Mae
- Pros mentioned:Spacious
Big Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is so much bigger than our previous one!
I would recommend this to a friend