Customer Ratings & Reviews
- Model:
- RF261BEAEBC/AA
- |
- SKU:
- 5087618
Customer reviews
Rating 4.5 out of 5 stars with 4550 reviews
(4,550 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise
Rated 3 out of 5 stars
Not what I expected...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is super LOUD!!!!! The popping noises are almost unbearable. If it didn't constantly make all kinds of popping noises then it would be great.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Noise
Rated 3 out of 5 stars
Good with One Caveat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The functionality of the refrigerator is good. The ice make and water dispenser work well and there is lots of space. The one downside is that, as others have reported, the unit makes non-trivially load popping and snapping noises at random point.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friendBrand response from Samsung
Posted .Hello cwps88,
Thank you for bringing this to our attention. We appreciate your feedback about liking this Samsung refrigerator despite the noise it creates. We apologize for the inconvenience this might have caused you. We're here to help.
Attached is a link to the troubleshooting guide that you may check to understand the noises coming from your Samsung refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
You may also refer to the video link below for additional information on what noises a refrigerator makes and why.
https://www.youtube.com/watch?v=cain2xjBCQE.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144225971
-Angelica
Rated 5 out of 5 stars
Beautiful & outstanding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first French door refrig with bottom freezer. Live the interior wall mounted water dispenser such a logical design. Love everything about this refrig , led lights, funny chime if left open, quiet on off cycles and the brilliance of the stainless steel
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
Looks nice, but compressor very loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one we got was extremely loud, had to battle with best buy to get a replacement. 2nd one a lot quieter, but still not as quiet as my old 15 yr old Frigidaire
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Tspo123,
Thank you for reaching us. We appreciate your observation about our Samsung Refrigerator. We apologize for not meeting your expectations about our product, especially if it's being too loud. We at Samsung always strive to innovate our product line and provide the best possible customer experience. Let me share a link you might find helpful with your concern.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032
Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144810095
Thank you for choosing Samsung. Have a great day.
^^Ross
Rated 4 out of 5 stars
I love this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator was installed on 7/21, and it has so much room! It took quite a while to cool down when it was delivered. Also, it seems to develop some frost, but I think it is because of the number of times we go into the freezer.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good french door refrigerator. Is deep with a good amount of space! Has indoor water dispenser that does not take much space in the inside! Ice is the good kind ice! Oval shaped and makes a good amount of it! Would definitely buy it again!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space I have now. Decided not to get the thru the door ice and water and I'm glad I did. The eternal ice maker doesn't take any space and provides more than enough daily ice. The Chill compartment keeps lunch meats and cheeses at the right temps. Couldn't be happier with my decision...
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Like the design, and the easy to clean.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator does not fit under my cabinets. Manufacturers need to allow another 1/2" clearance for older homes. Our home was built in 1968 and the cabinet needs to be rasped off at the bottom on one side so our refrigerator slides back where it needs to be. .
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade to a new fridge and really liked the design style from Samsung. This is the base model, and don't be fooled by the higher end Samsung fridges. They are the same fridge as the base with just extra bells and whistles. Not worth double the price in my opinion.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from a single door fridge that didn’t fill the space in our kitchen. This was a major upgrade, the fridge gets extremely cold so make sure to adjust it(easy) and the water dispenser in the door isn’t as convienent as in the door but still a nice feature to have and is easily accessible.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Love my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I wanted. It was a great Price also.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as an open box clearance item which made it a great price. The refrigerator was quite hot on the sides and bottom front, heating the hardwood floors but after a day of reaching its proper temperature, cooled off considerably. Would recommend the simplicity and sleek design.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Super Cool when door opened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. When you are putting groceries away the cold air usually will go out, but with this frig it amps up the temperature to keep food cool when door is opened. You have lots of room for big items like casserole dishes or a turkey. Lots of room on the doors for milk and juice.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Lots of space , love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom freezeer is the best thing they ever invented for side by side fridges and I also like the inside water dispenser much more that the outside ones. Also the deli tray is a great addition and the veggie drawers keep fruits and veggies much fresher than any fridge I have ever had!
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent refrigerator!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has proven to be an excellent choice for us. Everything works exactly as stated, Was a small cosmetic issue with one door, but is was resolved by Geek Squad promptly. Very pleased, and would definitely recommend. Great value, also.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great fridge except for popping noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung needs to address the problem with this product. Randomly makes an VERY LOUD series of popping noises similar to a cap gun or balloon popping....and yes, it IS that loud. Service man told me it is a common problem these days...design flaw. The metal plate that expands and flexes when the unit goes through the periodic defrost action is popping and causing the noise. He placed some rigid metal tape on the plate. Seemed to soften it some, but I have noticed lately it is coming back. I am very happy with this refridgerator otherwise, but this is a problem that makes it hard to appreciate. ESPECIALLY when it startles me awake in the middle of the night!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Melamia,
Thank you for bringing this to our attention. We appreciate your feedback about this Samsung refrigerator making a loud noise. We apologize for the inconvenience this might have caused you. Your feedback will greatly help us improve the quality of the products we sell. We're here to help.
Attached is a link to the troubleshooting guide that you may check to understand the noises coming from your Samsung refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
You may also refer to the video link below for additional information on what noises a refrigerator makes and why.
https://www.youtube.com/watch?v=cain2xjBCQE.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144228166
-Angelica
Rated 5 out of 5 stars
Love the fridge very spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fridge and we really like AJ at the Canton Best Buy he was extremely professional and knowledgeable. Only downfall of the fridge is the water pressure is extremely strong coming out of the spicket for drinking but I think I'll be able to adjust it where the water line comes in.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
French door feature is a life saver!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator a little over 2 months ago and really love it. We have never had the French door feature which we absolutely love. It is so spacious and has plenty of temperature control options that we use a lot. Definitely would recommend.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator love the color I love all the features I feel like it talks to you meaning it beeps when it been open to long temperature-going up There’s a button that helps you food cool faster in freezer and refrigerator I love it
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with some good options. It has I’ve and a water dispenser inside the fridge. Great space and great organization. Love the bottom drawer chiller. Only thing that kept me from giving it a 5 is there is some condisation on the outside where the doors meet.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend







