Customer Ratings & Reviews

This is a good refrigerator but because it was different from my previous one it took some getting used to. The design of the water dispenser could be better in fitting different size cups. It can be hard to hit the dispenser button with certain sized cups.

I read tons of reviews for several months before buying and they were mixed but I really liked everything about this fridge, especially the lighting it's much brighter than the others, have only had it s few weeks but I'm very happy.

It's a really nice fridge, holds a lot. But some of the doors are on flimsy side and with kids are easily broken.But really great fridge for the price. Much cheaper when I shopped around and compared what was available in my price range.

We were going to just purchase a Microwave and a salesman Scott Laufman showed us some great deals on a Refrig., Stove, Dishwasher and microwave. The Presidents day & bundle Pkg. And good reviews on Samsung Appliances was to good to turn down. We also got a good deal on a Samsung TV too.

This fridge was a huge upgrade from my previous fridge. It’s much larger and holds plenty. The water and ice feature is nice. The ice took a while at first but once it gets going, we always have plenty of ice. Overall I do not have any complaints and only have praises.

Well organized, perfectly managed and separated each sections and their control system we need for ! Overall top to bottom quality and family oriented !! We love the size and everything we need, Specially Thanks to Samsung and Best buy !!!

this is a great fridge, we seem to be more organized with it and can find things easier than our other fridge. The shelving in the door has alot of room for large items. The pull out drawer is so nice and deep for pizza box and birthday sheet cake.

We just love this refrigerator , there is a ton of room. It has two separate compressors which also saves on energy. Water filter system and water inside the refrigerator is excellent as well. It doesn't make ice as fast as my past refrigerators but it still does a great job.

Other than shelling out $36 for a filter every 6 months, I am very happy with this frig. It's easy to clean and stays clean. Its fairly easy to program. It is a bit noisy when the ice maker is doing its thing but not unbearable.

We love the look of this refrigerator. It is very basic but works very well and is good quality. We’d like the fact that we can open the door and get cold water. Keeps the front of the fridge raider looking clean not having the icemaker on the door

Some reviews complain of noise, I find them to be highly exaggerated. Yes sometimes you may hear the sound of ice maker OCCASIONALLY But it is very faint, it's not like you can hear motor chugging all day. Great fridge

I absolutely love this fridge, its very big and hold alot of food . I will say making sure of your door width space is very important.....Also bottom freezer is for someone more on the organized level....Highly recommended

The refrigerator is as expected however the manual isn’t helpful. I had issues with making ice and it took me a bit of searching in the internet and the Samsung website to figure out why the ice maker wouldn’t make ice.

This was a whole project. Bought a new refrigerator. Had the fridge in basement hauled away. Had fridge in kit taken down to basement and new fridge put in kitchen. Best Buy handled it all. Best money I’ve ever spent.

We went in with one model in mind but after speaking with the rep he explained option we were unaware of. Ended up with this refrigerator and we love it. Its very sleek and accommodating configuration inside is perfect for our family

Overall we are very satisfied with this refrigerator. The caveat is the freezer stays too cold no matter what setting we have utilized. Our call for service was handled quickly and we are now awaiting their scheduled arrival. The rating may improve if the problem is fixed.

Issues with shipping and availability of another model, told the night before delivery that it wasn't getting delivered. Worked with Best Buy, they made things right and we got this model instead, absolutely love it.

We needed a fridge asap. Walked in and was immediately approached by a sales person. After looking half hr. we decided on a fridge Samsung French Door. it hit all bells and whistles. Love the fridge and the sales person was absolutely helpful and listened to our needs. Thanks Best But

Only problem I had was the delivery company and installing the water line for the ice maker. They left my door to my attic open, found out later they'd broken it. Was not happy at all and they wouldn't do anything about it.

This fridge is an absolute keeper. The hidden water feature keeps the outside doors looking like a classic refrigerator. The pull out freezer is surprisingly roomy, it does leave little room for organization, but we have adjusted to that. I am 100% satisfied with this purchase.