Customer Ratings & Reviews
- Model:
- RF261BEAEBC/AA
- |
- SKU:
- 5087618
Customer reviews
Rating 4.5 out of 5 stars with 4550 reviews
(4,550 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Needed new frig. Satisfaction.... Undecided
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncertain of appliance external strength and appearance. Had dent in door upon delivery. Had difficulty communicating need for left side door replacement. Had to talk to several to resolve problem. Still waiting on new door. In the meanwhile, have found damage to the freezer drawer, external denying. Not really happy with water dispenser inside the frig. Doesn't seem very energy saving, standing with the door open. Overall, will probably avoid this type of frig in the future. Do like the crisper and pull out drawers in the main frig compartment. Like the large door storage shelves.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
A Well Made and Featured Unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been extremely pleased with this unit. We love the look, and the features of the unit work just as they are supposed to. A very nice fit in our house.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Fridge with low profile and nice extras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the separate humidifier settings for various drawers, decent capacity and fit into a somewhat tight space. No crushed ice option and have to open the door for water dispensal.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store to see a different refrigerator and ended up buying this one. The first one came with a dented door so they delivered a new one a week later. So far no problems. The reviews on line said it could be loud but we haven't found it to be.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great in all aspects - looks, space and functionality. Bought it as part of a set (great deal) and could not be happier. One hint - after set up, make sure you take it out of display mode!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I've ever purchased a refrigerator and I must say I am surprisingly happy with the choice we made. We should have done more research prior to purchasing but we have yet to have any issues and love our samsung stainless steel.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing French Door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator and all the shelves it has in it . The only thing I would change is the “ how to make ice “ tutorial in the owners manual it is very confusing we ended up having to watch a YouTube video on how to make ice .
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit I was skeptical buying a Samsung Refrigerator. Walking into the store I was content only thing I would buy by Samsung was a phone and phone accessories. So far so good. I'm loving it.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Started out great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this unit for almost 3 years and we have been battling the ice building up and water leaking into the crisper drawer. This is now the 4th time we have defrosted the fridge and it is getting worse. I regret this purchase and hope that Samsung would see the problems they have with their units, and would offer to fix these problems.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the refrigerator. It has plenty of room and I think it is pretty quiet. Unfortunately our water here has a chlorine taste and the refrigerator filter does not help at all. We also don’t use the ice because of the poor taste.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator with hidden water dispenser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new refrigerator. Food items are easily accessible and ample space makes it easy to organize. I also like that the water dispenser is not visible from the outside. Fingerprints around the door handles is a negative.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far love the frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had 3 new frigs in last 12 yrs., they just don’t last . This Samsung seems to be the best so far even though it’s only a month.Getting rid of all the outside door crap seems to help a lot.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice falls out every time you open the door to the freezer below. And it is somewhat loud when making ice. Aside from those things the fridge works great and looks really nice.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung French Door Rerigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung. I have moved and done several remodels and have purchased a Samsung French Door Frig 3 times and have been happy every time. Runs great and am very excited with the fingerprint resistant Black Stainless Steel.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous color which doesn't show fingerprints. Spacious interior with shelving and drawers that can be customized to fit your needs. Love the sleek and smooth exterior...I chose no ice maker on the outside for that reason.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator so far. Hope there are no issues w it later. Hope to own it for a number of years to come. Love the color. Goes w other appliances. Doesn’t get too smudged. Easy to clean.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great for big family!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint resistant, I've been able to just wipe with a towel and prints disappear, very easy, it's big enough to hold a lot. The freezer is definitely large, very easy to access goods within. Love it!
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
OK Functionality, but Pops!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything about this fridge, except the loud popping noise: a fridge MUST be quiet! No amount of explanations from Samsung that the popping sound is normal will convince me otherwise.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi NewHomeOwner,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. We apologize for the inconvenience of having a loud popping noise. We are happy to know that you like our Samsung refrigerator.
To help you with this, I will provide you with a link that indicates the noise coming from the refrigerator.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF261BEAESP/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144323721
^Rainly
Rated 5 out of 5 stars
Nice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted. Unfortunately we took new jobs which required a move. Hone we are leasing does not have enough room in kitchen, so our brand new refrigerator is plugged up in garage.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
Noisey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of noise. It makes a vibrating noise several times a day. also a variety of whirring noises. looks good, the light is bright
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Refrigerator making noises. I have some information that will help take care of that problem. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Thank you for choosing Samsung. ^Brad







