Customer Ratings & Reviews
- Model:
- RF261BEAEBC/AA
- |
- SKU:
- 5087618
Customer reviews
Rating 4.5 out of 5 stars with 4550 reviews
(4,550 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator was delivered as scheduled withinthe window. The men that delivered and set it up were professional.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
It is a fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it keeps the food cold and reminds you to shut the door if left open. Be sure to measure before you buy, it looks smaller in the store.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do love this fridge. The color is beautiful and tons of space! My only complaint would be is the ice maker is kind of noisy. Other than that, I love it!
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very noisy. Even without the water or ice maker hooked up.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bsaikko,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. We apologize for the inconvenience of having a noise coming from the Samsung refrigerator.
To help you with this, I will provide you with a link that indicates the sounds coming from the refrigerator.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF261BEAESP/AA.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144358309
^Rainly
Rated 5 out of 5 stars
Great Fridge for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge. Plenty of room inside. Very modern looking. Fingerprint resistant is absolutely needed with kids.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint was the sliding drawer, it goes off track pretty often. Other than that, it's good use of space and looks cool.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Cons mentioned:Damaged
Rated 2 out of 5 stars
Two damaged refrigerators delivered so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the refrigerator that I wanted. But the first refrigerator had a no working water dispenser. We opted for repair. The geek squad repairman ordered a part that did not come and was on indefinite back order. So we opted to replace the refrigerator. When it came it was terribly damaged. So we sent it back and asked for a replacement.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Fits perfect in any kitchen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeled my entire kitchen and the black stainless steal really offer a sleek look contrasted with white cabinets and black granite!
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator from a Best Buy Outlet store for a great deal. Perfect capacity for my 4 person family.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friendRated 4 out of 5 stars
Great Open Box Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great and updates our kitchen. The promotion made the cost also a great buy. Thanks Best Buy
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and roomy! Fits a pizza box without a problem. I love the freezer on the bottom. The doors of the frig open out so the whole front is open and wide!
I would recommend this to a friendRated 5 out of 5 stars
Beautiful Fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad we switched from the stainless to black stainless fridge. It does an outstanding job and is well-built.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 3 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price, but issues with the water dispenser valve not shutting off. Very usable! Lots of space!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! Thanks for your feedback. Let me help with the water dispenser. I recommend you go to page 11 in your user's manual: https://bit.ly/2II2P8c to help with shutting off the water valve.
^Rafael
Rated 5 out of 5 stars
Cool fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, it’s the perfect size for a family of 4 and the bottom freezer drawer is awesome!
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Love the storage. Was skeptical about a side by side not having enough space especially in the freezer but this one has worked out just great.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
INITIAL USEAGE AS EXPECTED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONLY HAD A FEW DAYS . SO FAR HAS WORKED AS EXPECTED COOLED DOWN QUICK SEEMS TO BE EASY TO GET AT THINGS THE WAY IT IS LAYED OUT
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. It looks even bigger when you open the door. I would highly recommend this to anyone!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great fridge at great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy gave us great deal on fridge and handled whole transaction as promised. Delivered earlier than 1st promised. Very pleased.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Samsung support and Best Buy staff needs improve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Also bought five year support from geek squad. My refrigerator popped throughout the day. Saw online that Samsung could fix but would try to tell you that the popping was normal. Tried geek squad, they told me to call Samsung. Samsung said that all Samsung popped because they were high tech even though I was pointing them to blog with the fix.Best Buy manager said twice that someone would call me and didn't. I finally asked Samsung support for supervisor, same answer, so ask for manager which was next day call back. Manager tried to tell me it was normal. I had to pressure referring the blog. I finally got them to put in a service with third party and gave me the number to call third party contractor that would come out. The tech knew exactly what the fix was. They came out. Took about 30 minutes total to fix. Simple mat behind evaporator and changed defrost sensor. It is now fixed. Why would Samsung and Best Buy put a customer through this when there was a known simple fix? It impacts my future when considering Samsung or Best Buy.
No, I would not recommend this to a friendRated 4 out of 5 stars
Sale Ítem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found this in new condition at the outlet store. Got $300 off the already reduced sales price. Works great and no issues to report
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Great news! I'm happy to hear that this refrigerator has been a great fit for you. ^Lo







