Customer Ratings & Reviews
- Model:
- RF261BEAEBC/AA
- |
- SKU:
- 5087618
Customer reviews
Rating 4.5 out of 5 stars with 4550 reviews
(4,550 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
More storage space than our old fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were impressed with how much more we could keep in this refridgerator versus our old one. Especially the freezer part. Great design at a good price!
I would recommend this to a friendRated 5 out of 5 stars
Great Prize
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s incredible, inside great look, the space in the doors is perfect.. The freezer is BIG !!! Great Quality !!!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Lots of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has tons of room and I love the fact that the freezer is on the bottom. Has ice maker inside of freezer. Also has alarm if you leave door open too long.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy interior. Love the French doors and having so much of our food at eye level. Extra drawer in freezer is a great feature.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I was just partial to the Samsung refrigerators. This model doesn't disappoint. I thought I would miss the ice-in-the-door, but don't at all.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very pleased with this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is everything I had expected. Love the water spiket feature, very convenient. Keeps fruits and veggies longer than my old one.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice refrigerator. Seems like there should be a cover at the bottom to hide the wheels, but it’s not.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Had all the latest LED lights inside and alert when the door is left open. Also have the option to turn ice maker off by pressing button.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modern stylish and attractive refrigerator…easy to use and energy efficient. Delivery on time as scheduled; very polite and efficient delivery personnel!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friendRated 2 out of 5 stars
Water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter option is not really good and it is difficult to use. I would suggest lower model without water filter so that you can save 100$.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Janz,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator water filter. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
The replacement filter doesn't fit in your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109722/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144583445
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Good so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so beautiful..delivery guy was so great knew so much about the product..excellent at teaching me how to work the appliance
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator...it is good value for the money. It doesn't have the outside ice dispenser so there are less things to malfunction.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
It’s a beauty!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has everything I need. The performance, it’s practical and it looks amazing in my kitchen. Nice!!!
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
pretty good size!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good size for this type of fridge. the middle sliding drawer is not very smooth but acceptable.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Praying this frig does well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are some bad reviews that have me praying these problems won't happen to me. I don't use the inside water spigot for fear this fragile piece of plastic inside will break and water will spill everywhere. I also had a problem with previous frig and keeping steady temperatures, and since others have had that same problem with this frig I am praying this won't happen. I couldn't afford a $3,000 frig so bought this cheaper one and just praying.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Katie47,
Thank you for giving us honest feedback about the design of the Samsung microwave. Your feedback is very much appreciated, and it can help us improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144384200
^Rainly
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this fridge. So bright inside and shelf placement makes sense to me. Beautiful addition to the kitchen.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and it came on time and the guys that installed and set it up was very courteous.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Would Recommend this Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed to replace another branded refrigerator. This is our first Samsung. Have been very happy. No issues. Runs quietly. We love it!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but there are some discrepancies in measurements across various possible places such as online, on box and actual size.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Dead after 3.5 years. 0 stars.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As other customers mentioned...line in refrigerator would freeze and make loud ticking sound. It would then leak water under deli tray in bottom eventually leaking into floor. Read this is a common problem. So disappointed. Now temperature will not go under 50. Food ruined. Never again Samsung.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Samsung is always happy to help. To assist with your concerns, I am including the link to the troubleshooting guide, (https://bit.ly/2Xodbzy). Thank you for choosing Samsung. ^Brad







