Customer Ratings & Reviews
- Model:
- RF261BEAEBC/AA
- SKU:
- 5087618
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Great fridge at a very good price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the fridge for about a week now and really like it. It looks beautiful in my kitchen. It has a lot of storage and haven't come across anything negative about it yet.
I would recommend this to a friendBig Storage area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is so big!! Emptied out the old Samsung and had room for more. Door storage is great, two of the old fits into one of the new.
I would recommend this to a friendGreat fridge for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far, only drawback is the icemaker seems a little slow compared to my last one, but well worth the price.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and matches great with other appliances. I really like that the water dispenser and ice maker are on the inside so you dont have kids playing with it all day
I would recommend this to a friendfridge is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivered on time and lovely---thought just a hair bigger than expected. counters will be ground down tomorrow so it will fit the space available.
I would recommend this to a friendThis refrigerator is really neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a lot of hidden treats. It has an alarm that let's you know the door is open.
I would recommend this to a friendGreat Frdige!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this recently for our apartment, but had to return it due to it not fitting. Would highly recommend it for a big apartment or house.
I would recommend this to a friendBeautiful fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful fridge I like all the features it has, however, the first one we got had a dent on the side, freezer door was loose, french doors didn't close properly, and there was frost buildup in freezer due to bad freezer insulation. I called customer support and they replaced it right away and the replacement fridge so far has no issues other that ice maker very slow on making ice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Zony,
Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. To help you with your ice maker very slow on making ice. Let me share this link
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144810191
Thank you for choosing Samsung. Have a great day.
^^Ross
Hidden water dispenser and ice maker best feature.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a side by side before and like the lower freezer much more. The hidden water dispenser and ice maker are the best features.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The appliances that we bought are amazing had appliances that were in the house when we bought it and was very old and finally had to break down
I would recommend this to a friendGreat space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge that’s the best decision in my life I love all the esparce to need my food safe and good temperate my kids loved
I would recommend this to a friendExcellent product!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a little over a year now since I bought this fridge and it's been all JOY!! Great Value !!
I would recommend this to a friendNice refrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reelly like it. Wasn't sure how I'd like the freezer drawer, but I like it alot. Very convenient, easy to keep organized.
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge keeps veggies fresh and offers plenty of room. The only drawback trying to limit the amount of ice it produces
I would recommend this to a friendAn OK fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are already on our 2nd one since 2017. Something happened to our panel and made the whole fridge stop working. Best Buy replaced it but only because we purchased a warranty through them. Don’t pass up on the warranty they offer (even if it does save you money) because in the long run, you will wish you had gotten it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JGa0711!
Thank you for reaching out to us. I sincerely apologize for the inconvenience; if your Samsung Refrigerator panel stopped working, that caused your fridge to stop working. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Refrigerator Panel or Touch Screen is not Working": https://www.samsung.com/us/support/troubleshooting/TSG01202605/.
You may also refer to this link about "Cooling Issues with Samsung Refrigerator or Freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/.
I am also adding the user manual link and scroll to using the control panel on page 13: https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144789067
Have a great day.
Melardo
Value for $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge hasn't skipped a beat and looks good too. Only concern is condensation on the edges inside the doors... hopefully it's efficient!
I would recommend this to a friendCools Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dual cooling feature keeps food at the right moisture levels. The freezer drawer is the right size, but It could use bigger food drawers.
I would recommend this to a friendAwesome sale for a fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless finish. It gets the job done for a large family. 10 year limited warranty better than anything american made.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great, easy to clean and love the inside basket for ice. Makes filling a cooler or ice bucket a breeze.
I would recommend this to a friendOdd shaped door storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great fridge overall, but oddly shaped storage in the doors make it annoying to utilize a good portion of space in the fridge.
I would recommend this to a friend