Customer Ratings & Reviews
- Model:
- RF261BEAEBC/AA
- SKU:
- 5087618
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far best fridge I’ve ever had in my life , such an amazing look in my kitchen
I would recommend this to a friendAwesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good quality fridge and has a lot of room easy to open and close
I would recommend this to a friendBrand response from Samsung
Posted .We're delighted to know you're happy with the refrigerator, Steph1! Thanks for choosing Samsung. ^Jecca
Leaking water dispenser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the exterior and interior design. Vegetable/fruit bins keep contents fresh much longer than previous refrigerator. We had an immediate major problem...the interior water spout turns on at will and flooded our kitchen floor twice...had to turn the main water valve off. Best Buy has been great to work with and is sending us a replacement.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AustinLiving,
We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator and we know how important refrigerators are especially if we are storing food. We apologize for the inconvenience of the refrigerator the interior water spout turned on and flooded your kitchen. Don't worry we will surely notate your feedback about this matter.
I would like to help by providing this troubleshooting link to support your concerns about the refrigerator:
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
For other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144297468
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Cons mentioned:Fingerprint resistant
Samsung refrigerator with internal water dispenser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sincerely wish I would have opted for a different product. This particular Samsung model is terrible for showing fingerprints and other smudges - not good when you have kids. All the refrigeration features are fine. My issues are only with the the stainless steel showing fingerprints.
No, I would not recommend this to a friend Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice. Space is a bit limited because of the shelving layout
I would recommend this to a friendreturned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it, cause it didnt fit, nice fridge tho, just too big for me
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for about a year. Still runs well. NO problems. Love it.
I would recommend this to a friendGreat size Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, quite, bright on the inside and looks great with my other brand appliances.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, Luis! We appreciate you sharing your positive experience. We're thrilled to hear your new refrigerator is performing well. It's a privilege to be a part of your home! ^Mae
Quakity and performance is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawback is that the doors do not shut after it gets open.
I would recommend this to a friendAwesome refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great no issues. Lots of room inside and looks awesome.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for my moms house. Fits perfectly and love the design.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, Dkim7676, for letting Samsung be part of your family. ^Jecca
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space on top enormous freezer only drawback is closure of left top door
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, JoeB1. It's wonderful to hear that you're getting great use out of this refrigerator. Thank you for being the best part of Samsung. ^Lo
A very nice store!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great store ,lots of great deals and plenty to see on display and the sales people are the best.
I would recommend this to a friendgreat apliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my wife and i like different condiments the whole purpose was to hold all our stuff. it did.
I would recommend this to a friendGood price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Samsung Refrigerator in 20 years, very satisfied with this Brand.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am very happy with the product and the service and i always recommend best buy
I would recommend this to a friendVery attractive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a great job, showed up when they were supposed to and cleaned up.
I would recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like this refridge hoping it keeps preforming. There were a lot of bad reviews on this make of refridge.
I would recommend this to a friendExcelent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sales girl was exclent next time I use her again west Pam Beach
I would recommend this to a friendAwesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge part is massive, freezer is pretty spacious. Runs quiet and works great.
I would recommend this to a friend