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Customer Ratings & Reviews

Your price for this item is $1,549.99

Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,550 reviews
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this fridge. It is spacious and the bottom freezer is great. Only draw back is the click noise it makes even though ice maker is off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of fridge for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having done some research on line, I knew exactly what I wanted, and went to Best Buy fully expecting it to not be in stock. It was, and the free delivery was scheduled for the next day. I am Happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great frig for an investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a lot of pros and cons between a french door and a side-by-side. glad i made the right choice. i live by myself so this frig is more than enough space since it can also hold leftovers from a housewarming that's yet to happen!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fantastic French door fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised there are any less than 5 star reviews, as the fridge exceeds my expectations without any issues (knock on wood). The fridge is quiet--except when cubes of ice fall into the tray, not a big deal--cools efficiently and quickly, and the internal water supply is perfect as the entire fridge is usable, instead of having to accommodate a door water/ice dispenser. I really love the fridge thus far. The Best Buy water line installation program--even with a higher fee--is absolutely useless. Call a plumber if you need to install a water line.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of room, and I love the look. It was a great buy. I recommend this refrigerator to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first fridge purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps the food cold , fresh, and reminds you when the fridge door is left open. couldn't ask for anything better plus temperature control is a breeze !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable,easy to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator, this is the second one that we have purchased. We moved and could not take our original one with us. When moved into our new home our Samsung refridgerator was one of our first purchases. Have never had a problem with either one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and has the space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy use. Adjustable shelving and ample storage space. Plenty of door shelving space. Door shelves are large enough to fit 2 gallons of milk making the shelves ideal for big jugs of juice, milk, etc. The internal shelving is adjustable and able to fit your needs easily. Shelves extend so you can reach the items in the back as well as some of the shelves push back giving you more space for the extra tall items you store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, easy to reach freezer space, just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The french doors take a little getting used to; otherwise, we're very pleased with the Samsung refrigerator. We really like being able to adjust the temperature settings to exactly what we want.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I was looking for!!! Spacious with tons storage space in the fridge and freezer!!! I would definetly recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how the fridge sets up but had to return the first one. Started out with a cute cheep like a cricket that turned into a loud squeal. Second one moans every time you close the door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Wdepere,

      Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung refrigerator that is noisy. It's not the experience we want you to have with us. We're here to help.

      Attached is a link to the guide that you can check to understand the noises coming from your Samsung refrigerator.
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      You may also refer to the video link below to know what noises a refrigerator makes and why.
      https://www.youtube.com/watch?v=cain2xjBCQE

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144223890

      -Angelica Samsung

  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    very noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has ample space and good placement on shelves and drawers. The biggest issue we have is the amount of noise it makes. Sometimes it aounda like someone is in the house when suddenly doors clank and other components move. Don't know how Samsung has this as an everyday thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality. Made to not be serviceable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer handle broke off and it's a non serviceable part. I'm handy but couldn't figure how to repair so called Samsung. They put me in contact with Samsung repair vendor. $125 for service call that would go toward the repair, so I was told. Samsung Care arrived and right away told me it was a non-serviceable part because it brook in the door panel and entire door would need to be replaced for $487 with labor. No thanks. Out $125 for service call. Handle is very poorly engineered with the cheapest construction. Plastic is extremely thin for something used to open the freezer door. If I paid the $487 it would just break again. Have owned firdge less than two years. We returned the fist fridge of this model because the freezer wouldn't automatically defrost. Now, with less than two years of ownership the handle broke outside of warranty period. Samsung is better at making phones and tablets than appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, John. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and installed this refrigerator. It is very spacious and practical. This model has the water dispenser inside the fridge which is not ideal but it is cheaper than the normal outside water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the finish. Having the inside water dispenser is nice so you have a clean look to the fridge on the outside. We had this same fridge before but in stainless, never any issues. Would defenitly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser, Spacious

    Rated 5 out of 5 stars

    Nice fridge works good and looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great and it’s very roomy also like that the water is inside the fridge so my daughter can’t play with it

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Overall Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t walk into the store with this particular model in mind, but I’m glad I discovered it while I was browsing. There is more than enough room for all of our groceries and operates cool and quiet even on really hot days. There are lots of compartments to store your food/drinks and the easy access to ice and cold water is quite convenient. Best of all, we were able to get a very reasonable price while this model was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 4 out of 5 stars

    Freezer size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frigid. Everyone in the house loves how you can see everything. I had a side by side. ThIs freezer was not as large as my other. So not happy with freezer size. I’m shorter and have short arms to so the top shelf I can reach but not all the way back. I’m 5’1” so I need a stool. it’s personal! All in all I think this was a good buy. I also have 4 cats so there’s always hair. With the water on the inside it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month in. Lots of space and nice features. A little noisy but we will see how it goes. Nice fridge overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and Cools Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a side by side unit that went bad when we were in Florida for the winter. Wanted a French door type and did not need in the door water/ice. Best Buy had a good assortment and the Samsung looked to be the best buy. The deliver was as planned and set up was minimal. We have had the unit about three weeks and everything is fine. We like the adjustable shelves and the large pockets in doors for condiments and misc. items. The bottom freezer with the slide tray top shelf is good and provides easy access to the lowest level.

    I would recommend this to a friend