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Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,550 reviews
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    It's a huge fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a huge fridge, so much bigger than my last fridge. I love that the water dispenser is not on the outside door, just a little push button on the inside. It makes it so there is a lot of room inside, instead of this big box taking up room in the door. There is plenty of space in the drawer freezer with 2 levels. The fridge door holds most drinks, even gallon sized milk. Love my new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge to replace an Amanna that would not defrost right and would freeze up instead. So far this fridge is working great. The layout is about the same as our old one. It doesn't have the pop can rack, I miss that. It is a lot quieter that the old one, so that is nice. The led lighting is ok but kind of like mood lighting. All in all its is a nice fridge. Terry

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want external ice and water in the door anymore! So happy I made that decision. No more ice flying out on the floor, or water making a mess! The internal water spout works great, and I really like opening the freezer door and the ice is right there. Love the bright, open, clean looking space inside the French doors! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is very spacious. I especially like the shelf that has a separate temperature control. I had an issue once where it wouldn't power up. Unplugging it and plugging it again fixed it. Samsung tech support was helpful. They said if it goes out again to make sure to take photos and video as proof since if it works when they come by they can't do anything without proof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for people who like to have an organized frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wide fridge part is awesome and holds just about anything you need to refrigerate. Love the freezer drawer it makes it very easy to find items.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Choice I Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Samsung refrigerator. Especially the inside water spout and the ice maker. It is very large inside and everyone who sees it is impressed. I have only had it for a week and have been listening to hear if it makes noise that I read about in some reviews. It is very quiet and not the least disruptive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my French door refrigerator, large interior space with easy access and plenty of space. The freezer on the bottom with the drawer is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 4 out of 5 stars

    Great refrigerator, purchased 2 recently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. We purchased one a couple of years ago and loved the water dispenser inside instead of in the door because it takes up less space. Just recently moved and had to replace the fridge in the new house. Went with this model because it just works well. Opted for the black stainless and it looks much better than regular stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. It’s spacious too. I love that the water dispenser is in the inside. Kids can’t play with the water now. The ice tray is Convenient as well. I love that I’m able to bend down and lift food items in the freezer, instead of the upright refrigerator where your food gets lost because you have pull everything out to search. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Simple fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want a fancy door. Did not want a lot of features just wanted a Dependable refrigerator. I think we found it with this one. We have experience with Samsung products and found them to be very good and reasonably priced. Plenty of room inside for a gallon of milk on both sides of the door plenty of space inside climate controlled for different products.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser, Spacious

    Rated 5 out of 5 stars

    Beautiful fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!! Lots of space. Love the inside water feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been good so far. I haven't really used it much since I'm still moving into my house, but I haven't seen any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this is a nice fridge and has much more room that the side-by side we had before. Everything is much more accessible and the fridge keeps everything quite cold. However there are two problems: The thin drawer that spans the full width of the fridge was poorly designed. Even after Samsung replaced it, it still won't go in straight more than 2-3 times before falling off its tracks. You can see underneath that it doesn't have anything to keep it from cocking sideways so the rollers fall out of their tracks. Also when you close the French doors, the fridge sucks air in to force the door seal to tighten. Sounds good, but it causes a whistling sound for about 30 seconds. My wife says it "cries" when we close it. In our quiet home, it's annoying. The repairman said it's just the way it's made and there is nothing they can do.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142502729. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    HUGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds everything we need and then some. Freezer actually freezes ice cream so solid need to heat up scoop to get it out of carton. Love this box.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People complained about ice machine. I've never had a problem. If it's full, it doesn't seem to make more, and it never has overflown to the amount people state. Easily turn on and off. Power Cool feature, huge plus! If you buy 2Liters and have lots of condiments, not the friendliest of space, but very nice fridge! Price I paid, definitely the best purchase for price!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge full of porblems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 3rd one, Best Buy replaced the first because of a ding, The Second one the water dispenser stuck open and flooded my wood floors best buy replaced that one. Now on the 3rd one and the water tubing that goes between the water dispenser and icemaker on the back is leaking. Passed the Best Buy 3 months and Samsung support is horrible, I sent pictures and they are threatening they will charge me if the technician finds it's not a problem with the fridge. I KNOW ITS THE FRIDGE. Steer clear of this fridge and samsung in general, I used to be a tried and true samsung fan, but after dealing with their support I won't be looking at their products anymore. If you do buy it make sure to buy the Geek Squad extended warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design as well as practical. Great and easy to use ice water// maker. Interior design creates lots of storage. Like the freever more than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was easy to get it where we wanted it because it has wheels and the instructions made it simple and quick for the setup. Love the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking, large capacity, and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After experiencing some issues with a newly purchased whirlpool refrigerator, I purchased this as a replacement. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Works great, wonderful space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this refrigerator to replace an older one that came with our house. We like the space it has and it has incredible interior lighting, the stainless cleans easily and the freezer drawer latch lets you know the drawer is closed. Only real complaint is that ice cubes fall out the back of the tray if it's too full, a minor thing over all. Very very good fridge.

    I would recommend this to a friend