Customer Ratings & Reviews
- Model:
- RF261BEAEWW
- SKU:
- 5100704
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge it is the perfect size for us and it looks great the freezer part is much bigger than alot of others which is what sold me
I would recommend this to a friendFits me perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First I love the French door style!! I like the water dispenser inside. I never liked the in door style. The water filter is easy to replace.
I would recommend this to a friendGREAT....EXCELENTE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITS A LOT OF GOOD COMMENTS THAT I CAN SAY IM HAPPY WITH THIS PURCHASE. Great product and excellent customer service at store Love it
I would recommend this to a friendGreat Open Box Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great and updates our kitchen. The promotion made the cost also a great buy. Thanks Best Buy
I would recommend this to a friendBeautiful Fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad we switched from the stainless to black stainless fridge. It does an outstanding job and is well-built.
I would recommend this to a friendconvenient features
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the internal water and ice on the bottom - doesnot waste valuable door space. Sliding shelf for tall items is also great
I would recommend this to a friendLove the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First new refrigerator that we ever bought. It is so much bigger and easier to keep organized. Love having the fridge on top and the freezer on the bottom.
I would recommend this to a friendGreat Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. It looks even bigger when you open the door. I would highly recommend this to anyone!
I would recommend this to a friendLots of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has tons of room and I love the fact that the freezer is on the bottom. Has ice maker inside of freezer. Also has alarm if you leave door open too long.
I would recommend this to a friendMore storage space than our old fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were impressed with how much more we could keep in this refridgerator versus our old one. Especially the freezer part. Great design at a good price!
I would recommend this to a friendGreat fridge for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought for Black Friday and we are very happy, it is really big we can fit all our grocery and still have some room for a family of 5
I would recommend this to a friendBrand response from Samsung
Posted .More the merrier, Mauricio! Sounds great that you and your family are happy with the new addition to your kitchen. Thank you for thinking of us while making your choice. ^SuSu
Excellent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this appliance. It was very easy process. Pick was a breeze. 5 star curb side service.
I would recommend this to a friendWorks okay after repair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 10 days after delivery , freezer began icing over. Called Samsung, arranged for fix and fix completed within two days.
I would recommend this to a friendLove our fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is exactly what we wanted. The guys set it up for us and explained it all to my mom and made sure it was good
I would recommend this to a friendCool fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, it’s the perfect size for a family of 4 and the bottom freezer drawer is awesome!
I would recommend this to a friendExcellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modern stylish and attractive refrigerator…easy to use and energy efficient. Delivery on time as scheduled; very polite and efficient delivery personnel!
I would recommend this to a friendNice performance for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I like the fact that the water dispenser is out of site and there is no ice dispenser to clutter up the clean lines.
I would recommend this to a friendNice fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I was just partial to the Samsung refrigerators. This model doesn't disappoint. I thought I would miss the ice-in-the-door, but don't at all.
I would recommend this to a friendGreat choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Had all the latest LED lights inside and alert when the door is left open. Also have the option to turn ice maker off by pressing button.
I would recommend this to a friendWater filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter option is not really good and it is difficult to use. I would suggest lower model without water filter so that you can save 100$.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Janz,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator water filter. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
The replacement filter doesn't fit in your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109722/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144583445
Thank you for choosing Samsung. Have a great day.
-Trisha-