Customer Ratings & Reviews
- Model:
- RF261BEAEWW
- |
- SKU:
- 5100704
Customer reviews
Rating 4.5 out of 5 stars with 4550 reviews
(4,550 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Excellent refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these that we have purchased. The first time was when we owned our town home, we had to leave it behind when sold our old town home. When our new home was finished being built, we bought this fridge again because we liked it so much. It's spacious, well lit, and very quiet, and does a great job keep our food and produce fresh and crisp. Excellent product for the money!!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Noise
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking. It does make popping noises occasionally, but nothing that is too distracting. It's interior is very spacious. Overall I am very satisfied with my purchase.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator. It is so spacious and has many features that are helpful. I like the alarm when the door is open too long. The sliding shelf to enable storage of taller items on a regular shelf is a plus! The filtered water dispenser is great! The only negative thing I can say is that it seems that it takes a little longer to make ice cubes than my previous freezer. Other than that, which i can live with, this is a great appliance and I'm very happy with it.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Cool looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the look and features. The installer wouldn't hook up the water and said it needed a washer. We finally got it hooked up and it took longer than expected to fill the ice cube bin and it didn't fill up much. We hit the test/reset button. Hopefully we will get more than a dozen cubes.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge! TONS of room inside!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new sleek black Samsung fridge! We love the french door design with deli drawer and pull out freezer. We saved a ton a space by opting to get the one without an in-door ice dispenser. It still has filtered water discreetly tucked away inside and the ice cube bin is in the bottom freezer.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Excellent frig, something different
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Easy to setup. I like the fact that the water spout and icemaker do not take up any room in the door. Inside BOTH doors is actually useable space. The water spout is on the side inside the frig and the icemaker is tucked up in the bottom freezer. Overall, very happy with purchase. Found floor model for real cheap. Had a couple dings, but we'll end up adding more over the years, so not a big deal. The frig does seem larger than most. Had to remove the cabinets above it and some trim to get it to fit. Just make sure you measure twice.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
bright lights, big refrigerator-great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale last month, absolutely love it! So much space since the ice maker isn't in the door. I was able to shut the spare refrigerator in the garage off since everything fit in this one - extra gallon of milk, soda, beer and wine, extra eggs and loaves of bread for my family of 4 with teenagers that eat everything in sight. Have no trouble with ice maker, we consume about 3-4 glasses of ice a day and there is still loads of ice left to spare. I was surprised there's an alarm if you accidentally leave the door open. There are lights in the drawers so you can see everything. I'm very happy with this refrigerator!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser, Spacious
Rated 5 out of 5 stars
Love the new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on this fridge on Black Friday! Built in water dispenser and ice maker. Lots of room for our groceries and is just a beautiful fridge overall
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Rated 4 out of 5 stars
Replacement refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So we bought this exact Refigeraror 1 year ago and it has worked perfectly. We love the look, features and layout of it. I really love the internal water dispenser. It keeps my kid from playing with it. Just recently though we had a lot of food start spoiling and so I checked the internal temp and found it was not cooling to the specified temp. Called support and they came.out and tried to fix it. Didn't work so they replaced it. No hassles. Also got reimbursed for all the spoiled food.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Like it so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the internal design of this refrigerator. Although my previous LG French door refrig had the same internal cubic feet, this one seems more spacious because of better use of the space. I also like the fact that I can easily turn off the ice maker when it is sufficiently full. My previous fridge did not allow that and had many problems with forming large blocks of ice. So far no problems with the fridge.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price, Spacious
Rated 5 out of 5 stars
Great bang for your buck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the features, especially at such a reasonable price. It turned out better than we had hoped. Finish (black stainless) goes perfect and no prints. Also very quiet.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise
Rated 2 out of 5 stars
Buy at your own risk...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 5 exchanges to get one that didn't have a huge dent on it (one half the door was dented, one half the side was dented, one the entire freezer door was dented, one the right fridge door was a different finish than the left and now this one is extremely loud. I would have bought the model up from this one if I realized it was so loud. I am not sure I would ever buya Samsung Appliance again. I have had nothing but trouble from the Fidge and dishwasher. The microwave is great for now. The verdict is still out on it.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Internal water dispenser
Rated 5 out of 5 stars
Great Looking Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this fridge and the black stainless looks great. The shelves are very adjustable. The built in water dispenser and ice maker are nice.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Rated 5 out of 5 stars
Nicely featured refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features; easy access to food items. Runs quietly, with some loud popping noises occasionally. Really like the water dispenser inside the fridge, and ice maker in drawer. Look forward to energy savings. I also like the split shelf, for tall storage. Having such big bins on the doors is great for condiments, beverages, etc. Only had this about a month, and so far I'm happy with it.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a large french door fridge for my garage. This one, since it has no ice maker in the door, provided the most space possible, yet I still have the icemaker inside the freezer! It works like a charm and the LED lighting is fantastic in the dark garage.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black
I would recommend this to a friendRated 5 out of 5 stars
Love this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first French door refrigerator and I have to say I am in love. It's so much bigger than my other refrigerator and I'm so happy with it how much it holds. I love the black stainless steel and having the freezer on the bottom. Would definitely buy this again.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Internal water dispenser, Spacious
Rated 5 out of 5 stars
Space for days!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing fridge! So much room! The internal water dispenser takes some getting use too but you can’t go wrong with Samsung
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Rated 5 out of 5 stars
Love the fridge, no complaints really
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a fridge and really wanted a black one. We also wanted the water feature, but didn't like the look of it on the door. So this is a perfect compromise. The water is on the inside. We are very pleased with this fridge and would easily recommend it. Really like the lower freezer door cause it makes it easy to open (the door handle moves). Maybe a little too easy as if your fridge isn't too full, you can kinda pull the fridge with it sometimes.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black
I would recommend this to a friend Rated 3 out of 5 stars
Problems with internal water dispenser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had previously owned this model at a different home and were completely satisfied, so much so that when we moved to a new home we replaced the existing Kitchen Aid fridge with this one. Well, we are now on our second unit, the first was replaced because of a dripping water dispenser and some dents, the second one is now malfuncti0on in the same area. The water dispenser button is stuck and no water can be dispensed. We will be calling Best Buy to have the unit serviced and hopefully that will be an end to our problems,
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Boomer26,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. We apologize for the inconvenience since you are experiencing dripping water on your dispenser, and now the water does not dispense at all.
I highly suggest checking this link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser. It indicates a troubleshooting guide if you are experiencing water dripping from the dispenser and if water does not dispense at all.
Also, you can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF261BEAESP/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144301346
^Rainly
- Pros mentioned:Internal water dispenser, Spacious
Rated 5 out of 5 stars
Fridge is spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with fridge. Water dispenser inside and ice maker bottom . Very spacious to fit groceries, drinks , Tupperware foods. Great buy for my family
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .I love my tupperware and having that room is great! Glad you are loving your unit. Thank you for being part of the Samsung family. ^SuSu






