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Customer Ratings & Reviews

Your price for this item is $1,549.99

Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,550 reviews
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Perfect combination of size and features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung refrigerator provides us with good capacity and an ice maker. The internal water dispenser is easy to use and does not take up any space. The Geek Squad Delivery and set up was exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Refrigerator for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! The price point was within the rage we were looking for and it had all the features we wanted. The water inside the fridge dripped for the first few days but we found out that was normal right after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    I love this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless finish is beautiful. Having the water inside of the fridge instead of in the door creates so much more space. Ice maker works great. LED lights really brighten things up inside. Overall a completely satisfied customer!

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 4 out of 5 stars

    Very Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Great style, nice size and layout. Looks awesome. Love the inside water dispenser and ice maker. Only one small issue that keeps it from top rating is that it does make a little noise. Not a deal breaker but not as quiet as past refrigerators.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has lots of space for a family of five. Not very impressed with the freezer, but seems that all new model fridges come this way. Other than that, I recommend this model for any medium size family.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Bacoony. Samsung is happy to hear that you're enjoying this refrigerator. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research, decided to get this Samsung product and realize now that it was a very smart choice. We did not want the water/ice in the door because it is just not worth the extra money and takes up some shelf and door space. This model has the ice maker in the freezer that works perfectly, takes up very little room and In a few hours it makes plenty of filtered water ice. There is a filtered water spout on the left side inside the fridge and it gives a cold glass of water and we don't need crushed ice. There is quality and value here and compared to other models and makes in this price range, this is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great french door fridge-freezer. Ample space for everything for a 6 member family. Great value for money for the cost to volume ratio. I prefer the water spout and ice dispenser on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With shoulder problems,needed easy access to every day items and a reachable freezer compartment.Liked the water dispenser inside and water filter easy to reach. The control panel at the top is hard to see and reach (I'm short) but I like it there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Refridgerator, great price and excellent customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good Price Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching for a fridge for a few weeks and realizing we had to switch to a french door instead of a side-by-side we found this on sale. This fridge has a ton of room. The dual cooling is really nice too. So far I have no complaints about this.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo worth the investment. The amount of space is incredible. There is room for everything and the ice maker is AWESOME!!! Love it. The guys who delivered it were so kind to review everything about fridge. Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great, no problems. like how the doors are set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and attractive. Finish is quite good and lay out design is functional.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge did end up coming dented which best buy offered a gift card for. Besides the dents this fridge is great! The ice maker is working well and the freezer and fridge is so spacious!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Broken on arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice......when its working properly. The inside water dispenser did not work from the time I installed the fridge. Since the fridge was such a pain to move (not the fridges fault) I decided to check the it myself. I removed the cover for the water dispenser " button" to make sure the microswitch was connected. It was. I bypassed the micro switch. Still didnt work. I removed the small cover where the water lines emerged from the bottom of the back of the fridge to check the line connections. Looked good. Removed the filter to check for water pressure present. Water pressure good. Called the geek squad in case there was something to setup that I didnt know about. Was told to keep depressing the button. I informed him that I had held the button for a total of about 10 mins. He said hold it longer, then he (Scott at the gainesville store) hung up the phone without offering to make an appointment to check it or anything. The next day the fridge made a batch of ice so I knew water pressure or volume was not a problem. Called back and made an appointment with the geek squad. He checked the fridge, misdiagnosed it to need the water solenoid, ordered the part, installed it on week later and of course it didnt work. He then ordered another part (dont know which one) a week later a different tech was sent to install it. He opened the panels on the back of the fridge then proceded to actually check the components and connections (as opposed to just ordering parts and throwing them at it hoping they will fix it) and found a loose connection from the factory. (Most people would look for the simple stuff like a loose connection from the factory on a brand new unit) ((logic)) He reconnected it and omg the water works. Anyway. Thank you final geek squad person for doing your job. Thank you samsung for not holding all your assembly plants to the same level of quality control. I guess I'm just lucky to have a fridge right? Water dispenser? What water dispenser?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cowpoo,

      Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator water dispenser not working. We understand it is important to have a working water dispenser for our daily water intake. We will surely notate this feedback for better products and services in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      Water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF261BEAESG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144643250

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Samsung good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my sister and here family. She is still excited by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently (last year) purchased a Whirlpool for another home. This is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great design for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this design for French door refrigerator. I have it for more than a month. It run very quiet even when it makes ice. Maybe this model in 2016 have fix the noise already. If you want to buy new refrigerator, this one is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Really nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was intrigued by the idea of having a French door refrigerator since they first came out and I’m not disappointed. This one also has the water inside so it makes extra space in the fridge. Easy to use and works great

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is large and of great quality!!! We are very impressed thus far! This refrigerator is very large and great for those who want an internal water and ice dispenser!

    I would recommend this to a friend