Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,550 reviews
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Delivered with dent no one will help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is fine. Ours was delivered with a dent in the door. My wife didn’t realize until after the delivery person was gone. When I tried to call to get it replaced I was told they didn’t have anymore of this particular model and when I was transferred to a sales member to help with the situation they hung up on me. More than a little disappointed to say the least.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Amazing fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and convenient. Love the ice dispenser, water inside, and huge

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely happy with my purchase. The fridge is spacious and perfect for my large family. As always Best Buy delivers a great product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    An outstanding value. Plenty of advanced features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a value. Advanced features at an entry level price. Well lit interior, great temperature control, adjustable shelves and bullet proof construction. Stylish looks too.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been very happy. It is quiet and keeps everything at the correct temperature. Do not have water hooked up yet but it is scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this refrigerator, had it 3 months and no issues so far. Plenty of space and love the water dispenser on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade over my 10 year old side by side Kenmore. Looks great and so much fridge space. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Very nice fridge. No problems at all yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having space in both doors is nice. It barely fit in the space. It seems it got bigger. Water inside the fridge is nice as well. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Great Refrigerator on a great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the water dispenser on the inside so there is no splashing, water build up, or space hogging dispenser in the front of the door.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very pretty fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size works well. It’s very quiet. Make sure to get same brand appliances the color of SS of each brand is a little different.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best fridge i have ever purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super big fridge, love the space and how good it looks in the kitchen. Draws attention and works amazing. I recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Refrigerator makes popping & cracking noises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerater makes random loud popping & cracking noises 24 hours a day, I have tried every setting & ice maker on and off with no change. Very disturbing at night when trying to sleep.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Icemaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in the design is sufficient other then Samsung utilizing the WORST icemake i have EVER seen . I can make ice quicker filling up my own plastic trays manually & freezing them outside in a hot detached garage in a 23 yr. old 20 cu. ft. Roper refrigerator that still works great. This Samsung makes ONLY FIVE ice cubes per time ! That is ridiculous not to mention the SMALL size of the cubes as you can clearly see in the photo i have attached for size comparisons. Just received this unit 1 day ago and it is definitely going back for a full refund. Water pressure is excellent in the home and the filter is brand new. Flushed at least THIRTY gallons of water through the lines before hooking this unit up to the water supply. Internal water drinking dispenser has alot of pressure so filter is NOT plugged. Thoroughly dissatisfied with this Samsung Product and NEVER again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent quality and so amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product..so spacous and beautiful. Stainless doesn't get much finger prints. Drawers are large n I love the pantry for cold drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has proven to be an excellent buy. I love the layout of all the shelves and drawers! It's nice to have all the room I need.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing ever!! Plenty of storage and the freezer is cold and keeps food and vegetables well stored

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator, looks nice works excelente, so much room inside, makes ice and have a nice cool water to drink.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very spacious and well designed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the large pocket shelves on both doors, and with the spacious, easy to reach everything in the interior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refridgerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! The black stainless steel is beautiful and easy to maintain. The LED lights are bright. The freezer section is a little less spacious than my former side-by-side, but still has ample room. I love the large pantry drawer, the huge gallon storage compartments inside the doors, and the clean, simple water dispenser located on the inside wall, rather than on the outside of the door, where it gets disgusting! I don't miss that feature! Overall, I'm very happy with this purchase. I've had it for about 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love that you don't see the water spigot on the outside and even on the inside it's is out of the way. The ice is easily accessible.

    I would recommend this to a friend