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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 254 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness of the refrigerator, with many mentioning how much they love the space and drawer. The middle drawer is also a popular feature, with customers appreciating its convenience. However, there are some concerns about the ice maker not being very robust and the fingerprint-resistant finish not living up to its name. Additionally, a few customers have mentioned issues with the fridge not cooling properly or being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 254 reviews
  • Rated 5 out of 5 stars

    Good Choice for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and the use of the space in the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks upscale and functioning perfect. Nice red ridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Technology On A Level of its on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS REFRIGERATOR!!! Technology on a whole other level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stainless steel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Perfect size. Love the flex drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridg and great purchase experience. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sleek design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now, everything works as expected. I love the color.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    SPARE YOURSELF THE HASSLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy nor the install team will tell you the things you need ahead of time. For example, upon arrival, the install team said that we need to hire a plumber to run a copper or stainless steel water line before they would install the appliance. On top of that, Best Buy attempted to deliver a visibly damaged refrigerator to my home. They fumbled the exchange for a new undamaged refrigerator. They have both refrigerators in their possession and have yet to process my refund.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and great install service! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this refrigerator and was delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator, sleek design and look love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity fridge I like it Beautiful look .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new frige

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as always, good customer service and knowedge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product that I purchased!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman ordered this for us in error when we had asked for a Whirlpool fridge. When we got our electronic receipt we noticed the error and returned to the store to have the problem resolved.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor Not working since delivery day Waiting for the technician to visit and decide replacement Replacement available in February 2022 ☹️☹️ Very disappointed Very expensive Useless

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Asanchez,

      Thank you for sharing your experience with the Samsung refrigerator. We appreciate your patience in waiting for the replacement of your appliance.

      If you have inquiries and need further assistance in the future, you can contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Once you contact us, you can provide this reference number 1144971416.

      Thank you for choosing Samsung and have a great day!

      ^Rainly Samsung

  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small I do like that it alarms if you leave it open and it has an ice maker

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      congratulations on your new Samsung Refrigerator. I would like to help make sure you are getting the most use for space inside of your machine. I have some helpful information on how to organize to maximize. See link below:
      https://www.samsung.com/us/support/answer/ANS00084845/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    DUSGUSTED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator never cooled and has to be replaced. No satisfaction with Geek Squaf or the manufacturer have been without a refigerator, THIS TIME, from Tuesday to maybe Saturday when the replacement should arrive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 1 out of 5 stars

    Total lie- NOT Fingerprint resistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! This is absolutely NOT fingerprint resistant! Every single thing shows. You cannot wipe down with a Clorox wipe. Everything streaks. DO NOT BUY THIS

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bqoc, I see you are having some concerns on how to clean the exterior of your Samsung Refrigerator and know upsetting it can be for your unit to be dirty. I would like to provide you with some helpful tips on the best way to clean the stainless steel. You will use a stainless steel cleaner or polish like Bar Keepers Friend, and a soft clean cloth. Make sure to wipe along the grain of the surface. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 2 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water cooler seems to be leaking upon installation. I’m getting a replacement fridge to see if that one does the same thing.... stay tuned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waiting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not get purchase till end of April when purchased in February.

    No, I would not recommend this to a friend