Customer Ratings & Reviews
- Model:
- RS27T5561SR
- |
- SKU:
- 6397590
Customer reviews
Rating 4.6 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The best side-by-side I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best choice I've ever mad when it comes to refrigerators, I have bought new refrigerators for every new house I've brought and this is by far the best, full of space on the inside, light is easy on eyes while looking around. Vegetables stay fresh longer and fruit as well. I'm so happy and pleased that I made the right choice, only one thing I can't keep my grandson off the touch screen panel, he loves YouTube while he eats. I love that I can view my recipes, and make a grocery list, and actually be able to look in my fridge while I'm at the grocery store to see if I have certain items, I just love it. now I will need to get matching appliances, can't wait to see how I can outdo this buy.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator with screen!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves it. My daughter says it is beautiful and hi-tech. We love the screen functions where you can even organize the expiration dates of the products you put in. There is even a camera where you can check inside which probably can help you save electricity instead of opening it all the time. Everything works very well as described and is very spacious. The ice-maker works perfectly. Overall, we are very satisfied with our purchase and highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung smart fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality I loved it, enough space , I can cook really good recipes with this smart fridge. I just scan what I have !
I would recommend this to a friendRated 5 out of 5 stars
My New Refrigerator 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator is awesome! I'm lovely it! It has many figure's and plenty of room. This is a wonderful investment.
I would recommend this to a friendRated 5 out of 5 stars
Great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. It holds a lot of groceries and is very spacious. Love the display and the speakers are very loud.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Good overall fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very spacious fridge. My only complaint is the water dispenser which is poorly designed and hard to activate without spilling water or ice all over the place. It is also very boxy and quite deep so make sure you sufficient depth for this fridge. Also wish it was finprint proff as some newer fridges are.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Love the fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot more space than my last refrigerator. At first felt as if it was going to be a little excessive with all the apps. Quickly realized it was a good buy. A little disappointed, that I have two screws missing where the water and ice dispenser is located. But overall still believe it should receive 5 stars.
I would recommend this to a friend Rated 5 out of 5 stars
Loving it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. It is so spacious! The only thing we are a little concerned about is it should be fingerprint resistant however I am having to wipe down fingerprints ever couple days. But not as noticeable as my last fridge.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Samsung Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Refrigerator we love it, the only thing is that need small drawer we bought a universal ones and they fit very good
I would recommend this to a friendRated 5 out of 5 stars
I know this would be mine and my families favorite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love love love this refrigerator, two sides of the doos open specially .... and room inside the refrigerator is also very roomy, my size of the refrigerator is 26 cubic feet and off course family hub is awesome eeeeeee.
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Great size and technology, terrible ice maker.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love and hate this fridge. The screen and technology on board is amazing. It’s a big fridge with lots of space. But the ice maker is REALLY small and takes forever to make ice. It’s so bad that I’ve reached the point of regretting this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Johnnyblu, we understand your concerns and we value your feedback. We thank you for sharing your experience. We are always looking for areas in which we can improve our products. I am including a link to a helpful troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3aS4l3a). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806326) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Rated 5 out of 5 stars
A great Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were on the same Refrigerator for almost 15 years and it was time for a new one. I never realized how bad our old fridge was until we bought this new bad boy. We were browsing Refridgerators for about two weeks when we ran into this sweet deal. This fridge is by far something out of a Tech Movie. The fridge has so much space in it and the freezer gets nice and cold. The only thing I'm having trouble with is uploading pictures to the fridge using my external hard drive. I guess I was looking for a way to drag and drop. This has got to be the best purchase I've made so far for my home/kitchen and my kids love it.
I would recommend this to a friendRated 5 out of 5 stars
Lovin it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a smaller side by side, this is great! Lots of room in both sides. The touch screen was easy to set up with wi-fi. I also like that i can see inside with my phone while at the store
I would recommend this to a friendRated 5 out of 5 stars
Samsung Smart Refridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge! Alexa is also included with the features. Lots of cubic space. Delivery was professionally conducted.
I would recommend this to a friendRated 4 out of 5 stars
Solid fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! Pros Ice Maker works very well Food stays at consistent temperatures The touch screen is amazing and has a lot of fun features Decent amount of space Easy to clean Cons Hard to find the right water filter to order Freezer could have more space than it does
I would recommend this to a friendBrand response from Samsung
Posted .Hi there RebSchor, I am glad you are enjoying your Samsung Refrigerator. I am so appreciative of your feedback and will forward it to my design team in hopes of improving our products. Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has more than enough room. The added screen for apps and calendar is an awesome addition for added convenience.
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Nice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and spacious, the ice machine is just very loud, lol. But other than that, my family loves it.
I would recommend this to a friend Rated 5 out of 5 stars
Best thing since sliced bread!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family is in love with this fridge! Some of the features we have been enjoying most about the Smart Hub are the Meal Planner, Grocery List, Smart Recipes and our Family Board! I have never been a fan of the drawer freezers, so this French door design is perfect and so very spacious! I love that I can view inside the fridge while I am out shopping, just to make sure I didn't miss anything. Not to mention, the A+ customer service from Best Buy! The rep that took my order was amazing and helped from start to finish with no question left unanswered. Delivery was quick and painless, the guys had it off the truck an in the house in 15 min. I also have the comfort of knowing Geek Squad will be there to help with any issues!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator. It has a lot of space for storage and is easy to use
I would recommend this to a friendRated 5 out of 5 stars
Does the job with extras!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as any refrigerator, spaceous with bells and whistles. You actually have a tablet on the refrigerator door. Get recipes, weather, timer, music, photos.The works!
I would recommend this to a friend



























