Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Samsung fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality works excellent 0 problems with the screen toatally worth it
I would recommend this to a friend Smart Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, like everything I buy of Samsung. Nice layout and plenty of space. No complaints
I would recommend this to a friend- Pros mentioned:Overall performance
You'll love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only looks amazing in the kitchen, it works amazingly well. It's a great addition to the kitchen either to watch TV, keep in mind activities we're going to do and even listening to our best songs via Alexa. Highly recommend this fridge!
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator and works great. Design is awesome
I would recommend this to a friend An Software Nightmare
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use Amazon Alexa in any capacity - do it elsewhere or do not buy this fridge. Hardware wise, the refrigerator is good - but so are a lot of fridges. We bought this for the screen and Amazon Alexa capability. However, I have to restart the operating system via settings up to 2 or 3 times A DAY because the software just stops working. We have had this fridge for several years now and I 100% wish I would have bought something else. Samsung is phenomenal with hardware but they just can never seem to get software right. I can't even get it to pair correctly with SmartThings and my Galaxy S22 Ultra. Again, great fridge - just save yourself the money and buy one without the screen and software or don't buy Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to use your fridge as conveniently as possible, Marcus.
Please visit this link to show you how to set up your fridge with Amazon Alexa. Kindly hover down, click "Talk with Alexa on Family Hub," and fully watch the embedded video for more details.
Talk to your Samsung Family Hub with voice assistance:
https://www.samsung.com/us/support/answer/ANS00062803/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145918948, to help our team pull up your information.
Have a great day!
^Chrystel
- Cons mentioned:Ice maker
Excellent so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has worked flawlessly since it was delivered. I like the shopping list, pictures and calendar features with the family hub...very useful. I selected this model over the French door ones since I saw all the bad reports with the ice maker freezing in them. Since the ice maker is in the freezer in the side by side model, I don't expect to see the same problems. Price is a bit high, same fridge without the family hub about $800 less.
I would recommend this to a friend The best fridge ever…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I amways brung my tables and speaker into the kitchen with me so I can watch different shows while I cook. Now, with this samart fridge, I have all of my entertainment in one applience. Youtube on my fridge is the best thing smokin’.
I would recommend this to a friendWelcome to th future in appliances!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance!! Very contemporary with wifi capability and connection to Alexa. Lots of functions available.
I would recommend this to a friend- Pros mentioned:Storage space
Samsung Family Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of space and can fit into a small kitchen and not look overbearing. The slideshow feature on the family hub is my favorite and being able to see inside the fridge on grocery store runs is great.
I would recommend this to a friend Great purcase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator. We use the monitor on the door for a calendar and we can put family pictures on it too. I also love that my phone lets me know if a door is not closed.
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was fantastic I would definitely recommend it to anyone looking to buy a fridge
I would recommend this to a friend - Pros mentioned:Design
My favorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family size, nice, well designed , good quality…..
I would recommend this to a friend Excellent spacious smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, spacious refrigerator. Has Family Hub and camera inside to see what's in the fridge while you're at the grocery store! My only criticism would be that the Family Hub can be glitchy and crashes sometimes
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my new Samsung refrigerator it's heaven in the kitchen. Alexa plays , music. I knock twice and it will show me what inside without opening the door. It displays my pictures from my gallery. It also does so much more. Love it!
I would recommend this to a friendExcellent buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a refrigerator with good capacity, comfortable and energy efficient. I have the opportunity to listen to music, watch my security cameras and access social networks from my refrigerator. 100% recommended.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung Touch Screen Side-by-Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this refrigerator. We have never had to buy a refrigerator in the past until this purchase. We took the time, did some research, looked at reviews and everything pointed us to this fridge and we couldn't be happier with it. It is very spacious, sleek and the best feature is the touchscreen, which plays music, hooks up to our Ring app, grocery list, camera, etc... We highly recommend this Samsung Refrigerator.
I would recommend this to a friend - Pros mentioned:Features
The best fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love this fridge they like to lisen to music here
I would recommend this to a friend - Pros mentioned:Overall performance
Fam Hub Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first fridge delivered showed glitches and screen just would go black, so called and they set up for another one to be delivered. Second one has been amazing and will say delivery guys very efficient and personable.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome Fridge!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s spacious, works great, and is tech friendly. I highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Not a Samsung Fan, but I love this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed learning about this fridge thus far. I still have a lot more to learn. It was definitely worth the price I paid for it.
I would recommend this to a friend