Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fridge is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. We all enjoy it as a family! It cools great and does what a refrigerator is supposed to do while having a screen, that makes the experience even better. However, the delivery service from Best Buy was not good. Initially, they had not explained to us the details of how the installation worked and it was a very messy and confusing process. In the end they tried to charge us for the times the delivery people would come when the issues were not our fault after they had told us free of charge. Therefore, I simply installed it myself. The issue overall is that their delivery system is very unorganized and if I would have know it was going to be messy I would have just installed it myself the first time.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the refrigerator delivery process.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Honest Review From A First Buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart fridge so much! It’s my first smart fridge and I absolutely love it! I can listen to music whilst cooking and it is great for a music lover!
I would recommend this to a friend Easy buy at Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator with great storage capacity. Nice technology!
I would recommend this to a friend- Pros mentioned:Overall performance
Get this fridge. You won't regret it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the fridge is just perfect. Can't say how happy we are with the purchase. The delivery people went above and beyond to make everything work perfectly.
I would recommend this to a friend - Cons mentioned:Ice maker
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Full size . Lots of storage space. Ice maker a little small but seems to do ok
I would recommend this to a friend - Pros mentioned:Overall performance
great features, price, delivery, and setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome service from the beginning. great features and price. super fast, professional, and easy delivery and setup. A+++++ all around!!!
I would recommend this to a friend Title: My Family's Tech-Friendly Kitchen Companion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung Smart Hub refrigerator has revolutionized our family's kitchen experience, seamlessly blending technology and practicality. With its intuitive touchscreen display and convenient app, we stay organized, entertained, and connected like never before. This fridge has truly become the heart of our home, making meal planning a breeze and bringing a touch of fun to our daily routine. If you're looking to enhance your family life with a tech-savvy kitchen companion, the Samsung Smart Hub refrigerator is an excellent choice that will quickly become an essential part of your household.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. I wish the freezer had a bottom pocket or they had the option for someone to pay for that. But overall, it is beautiful and working great!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator! Best purchase i made.. recommend
I would recommend this to a friend Best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this for 2 years. Finally purchased and i love it even more. No more leaving door open. No more expired foods. I can see my mom's picture everyday.
I would recommend this to a friendHappy Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves the family hub it’s keeps our family more organized. It has Pandora , your tube and more.
I would recommend this to a friend- Pros mentioned:Design
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fridge worth your money. It’s sleek and modern. Also, the smart hub really creates a whole new experience while you’re spending time in the kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product .love it so much. The good thing about the product is that it keeps things cooler and fresh
I would recommend this to a friend Bishop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. My wife loves that she can place the grandkids photos on the screen and post upcoming events. She loves the color. The cost was competitive with other models. This was a new purchase for us. We replaced an older model.
I would recommend this to a friend- Pros mentioned:Screen quality
Samsung - 26.7 Cu. Ft. Side-by-Side Refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this smart fridge for my wife. She loves to play music while cooking in the kitchen. We’re very happy with this purchase as this fridge becomes the attention when we have people come over and mostly everyone gather in the kitchen. We’ve had this for almost a year now and still loving it.
I would recommend this to a friend - Pros mentioned:Storage space
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge spacious and classy I have before the French scores, but this fridge is more. Space has a style and very, very nice. I got a lot of compliment from family members
I would recommend this to a friend - Pros mentioned:Overall performance
I love it, you’ll love it too
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, it’s beautiful and very efficient too plus I got it at a great price from the outlet with little not so visible dents on the side
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung smart fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge the big ole tablet on the fridge with loud speakers are so awesome I can't get over my fridge its descent size inside wish my camera could see my lower part of the fridge and down side the ice machine is do slow making ice and actually when pushing the button it laggs to spit out the ice that is so annoying about this fridge all in all love it
I would recommend this to a friend - Pros mentioned:Overall performance
Smart hub is gimmicky at best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart hub has very limited functionality, its not at all like a full android tablet, the fridge it self it great super cold!
I would recommend this to a friend I Love this Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went from 3 door French to this side by side. The capacity is enormous. Freezer space is very important to us and this fridge delivers and my back loves the stand up freezer access. We both logged into the hub and began exploring it's features we will do a deeper dive in the near future. My wife smiles ear to ear every time she's in the kitchen. Happy wife ...
I would recommend this to a friend