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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,332 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    my fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridge very stylish, samsung is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok the ice maker produces ice too slow. The storage of fridge is nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nice, I am glad you are enjoying your Samsung Refrigerator. It was so nice of you to share your feedback with us. We are so glad to have you be a part of our Samsung Family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. My grands love the fact that they can watch video's

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a few months since we bought our fridge, everything works perfect. We enjoy the touch screen with speakers, great for entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best, it has everything at your fingertips and very roomy. It was easy to setup and install

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it a 4 because ice make is slow. Smart items work great, plenty of room. Excellent fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super........... super..... ........ best..........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything i was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It checks off everything i wanted in a fridge I would highly recommend for anyone looking to purchase a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Review Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator, plenty of space. I love built in camera to see inside without openeng doors. Great Buy at Best Buy...

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Perfect for my home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a new refrigerator and I love it! I can watch some of my favorite tv shows while cooking and cleaning or turn on cartoons to entertain the kids while fixing dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not as excited now, but still good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten many compliments on my new refrigerator. It so far works perfectly. Only flaw is the SmartThings app that allows you to control the refrigerator from your phone doesn't play well with other devices. I had soooooo much trouble getting smartthings to detect the network even though I was able to play YouTube videos on it. Also the camera only shows 1 shelf well. The top and bottom shelves are very hard to see.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    We love pur fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge, we have enough space and i like the little tune you get when you keep the door open for too long, a little reminder to close the fridge door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and convenient for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for the whole family I can easily check the app to see if I need milk or juice or other things I normally forget when running to store for odds and ends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy and satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Touch Screen Unit from Samsung. All other 2 units are still working perfectly fine by the way. I am happy with the side-by-side layout, first time. Stores a ton, looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Happy to own it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge but the inside camera only sees 2 shelves and the ice dispenser is so slowwwww when it dumps ice into my mug. I do love the screen with its built in subwoofer, but I should be able to down more apps

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the features of this refrigerator. The white board for notes and the camera to see into the fridge. Meal planning assistance. So many things to love. It also has decent storage space in the refrigerator and freezer. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge,and the tablet is so nice. Very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really wanted this fridge to complete our kitchen makeover and it took months of searching to find it for her. I like it for the space and the ease to organize it. The kids enjoy using the screen to draw and color with and leave little notes for the family. Overall, it was worth the wait and searching!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome fridge, entertaining and love it. VEry spacious, lots of features, can see inside fridge with doors closed, leave notes, talk to alexa

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good fridge poor water design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design for storage but the ice/water dispenser is not. The water hose is to the front of the ice despenser and when filling a glass, it does not line up with a standard drinking glass spilling water all over the floor.

    I would recommend this to a friend