Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, spaciousness, smart features, and appealing design. The size is ideal for many kitchens, and the screen quality and connectivity are also appreciated. However, some customers have reported issues with the ice maker. Additionally, a few users have noted concerns about the dispenser light and temperature control, with some experiencing food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
Very nice refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator with lots of storage. Nice deep shelves.
I would recommend this to a friend- Pros mentioned:Screen quality
Best fridge ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. The screen has amazing tools and would recommend it to anyone. Best thing ever created
I would recommend this to a friend - Pros mentioned:Overall performance
Return/exchange
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually was a return/exchange because the original product didn’t function correctly. Now all is good and we do not internet for it to work
I would recommend this to a friend - Pros mentioned:Overall performance
awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything about this is awesome, controls my whole housr
I would recommend this to a friend Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good the screen is responsive and fast easy zfast setup
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, and I would recommend my friends and family to buy one.
I would recommend this to a friend - Pros mentioned:Storage space
Samsung Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this fridge, so roomy the light is so bright
I would recommend this to a friend Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my kitchen…Definitely a Great Buy
I would recommend this to a friend- Pros mentioned:Screen quality
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen on door!!!!!! Plenty of storage both in the fridge and freezer
I would recommend this to a friend - Pros mentioned:Features
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This us a great refrigerator. Way more features thhen expected
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig for families! You can leave/post notes to each other, upload funny pictures of the family, watch YouTube, listen to music while cooking, check what’s in your frig from the store with the onboard camera.
I would recommend this to a friend- Pros mentioned:Overall performance
Gteat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great and have no problems with nothing
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the best refrigerator. I am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Storage space
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung. This fridge is beautiful and has goid space.
I would recommend this to a friend Missing parts, poor design in places.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freeze is missing a shelf. I called customer service and they sent the wrong shelf. I called again and they sent me two additional shelfs. All three were incorrect. The design is not modular at all. (Can’t move shelf’s up or down). The water dispenser has no light. And it is placed in an odd place and I’ve made serval messes.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Samsung family hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent refrigerator my family and I enjoy it every day it is the best option
I would recommend this to a friend Looking at the family pics
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice frig. Love the screen. I little hard for Flt his old man to figure it out but worth it. Fun putting the family pics on it. Very clear screen.
I would recommend this to a friend- Cons mentioned:Ice maker
Ice maker is slow and enough for 3 people
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice and spacious the only thing I do not like is the icemaker it takes a long time To make ice and it’s enough for maybe four glasses I am going to see if I can exchange it for a different refrigerator with a much much much bigger icemaker this one is just too small
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We're here to offer our assistance in boosting the ice maker's functionality, JesusitaG.
Kindly refer to the guide below to boost the ice maker's production. We also suggest entirely watching the instructional video and clicking the included hyperlink about "Leveling of the Refrigerator."
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145911363, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Overall performance
Very good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a big and beautiful kitchen appliance, The screen and Alexa giving it the extra mile
I would recommend this to a friend - Pros mentioned:Overall performance
Best Refrigerator Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator when I am cleaning my kitchen I can listen to music or watch a program
I would recommend this to a friend