Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's overall performance, ample storage space, and handy smart features. The screen quality and design are also well-received, along with its perfect size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Smart fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product...................................
I would recommend this to a friend - Pros mentioned:Storage space
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge , with lots of space ! I recommend to buy.
I would recommend this to a friend - Pros mentioned:Features
Truly a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge loves all the features and the capacity
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Ice maker
Good but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large touch screen and the size of the inside. Not a fan of the ice dispenser but that isn't a high usage item for me. Wish there was more than the single light for the inside.
I would recommend this to a friendBrand response from Samsung
Posted .Good day, ValerieM.
We are glad to hear that you are loving the key features of your fridge.
If you require assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a wonderful day!
—Vannesa
- Pros mentioned:Features
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with fun smart option. A small scratch and some difficulty with processing the different options.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing smart side by side refrigerator. Best bou
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing smart side by side refrigerator. Best bought we ever got it.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy to use kids love to draw on it and it’s a life saver whe your at the store
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig!!!!! It works great and has a ton of room.
I would recommend this to a friend - Pros mentioned:Features
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job great plus it has smart features That you won’t find in any other refrigerators.
I would recommend this to a friend - Pros mentioned:Storage space
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new smart fridge. The fridge is very spacious and my kids enjoy playing on it lol.
I would recommend this to a friend Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team completed the transaction without error. The team was polite and courteous as well as knowledgeable of their task. Very, very pleased with the team that was dispatched to my home
I would recommend this to a friendMy refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator and the customer service was excellent
I would recommend this to a friendProduct good, not satisfied with Best Buy Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product overall was nice and satisfied with the refrigerator, giving one star not on product but because of Best Buy overall handling of delivery and installation as got the delivery of Refrigerator after 4th attempt and after one month of original order date, first 3 attempts failed because of 3rd party vendors and installers lack of customer service skills Best Buy use and the way they handled the situation instead of finding the right solution for customers, when I received the refrigerator I saw 3 or 4 ding spots on front door of refrigerator and when called customer service they couldn't do anything about it, also spent extra few hundred dollars in plumbing to have water line installed they way installers wanted to make the installation successful which was not necessary if not for Best Buy Installers
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Storage space
Refrigerator is a great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to follow instructions and good space for all things to fit with extra room left over.
I would recommend this to a friend - Pros mentioned:Features
Awesome Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this fridge! Every feature comes handy!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product would definitely recommend buying this product
I would recommend this to a friend - Pros mentioned:Storage space
Great Refrigerator!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and setup. Lots of room for storage and the touch screen is very useful.
I would recommend this to a friend Loce it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase i made it, my wife love it. Too many storage capacity
I would recommend this to a friendAwesome Smart Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has lots of apps, from streaming, to recipes, music and more. I absolutely love it.
I would recommend this to a friendMs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. I was Delivered on time. The guys set up my refrigerator in minutes. The
I would recommend this to a friend