Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's overall performance, ample storage space, and handy smart features. The screen quality and design are also well-received, along with its perfect size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with very nice features and keeps the food fresh
I would recommend this to a friendSamsung Smart Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We weren't sure if we can get this Samsung smarthub fridge, ince its arrived we like this product. I believe we picked the stuff we want.
I would recommend this to a friend- Pros mentioned:Features
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appliance. More features i have to learn..
I would recommend this to a friend - Cons mentioned:Ice maker
Happy, but water dispenser leaks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the refrigerator but when you close the doors the water dispenser leaks a little bit.
I would recommend this to a friend Andylpa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this refrigerator quite as it could be.
I would recommend this to a friendSamsung Electronics
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a true blessing to have. Everyone in the family enjoys it.
I would recommend this to a friend- Pros mentioned:Design
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and very functional, I'm very pleased with my purchase so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Service Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, early to work and able to finish ahead of time.
I would recommend this to a friend - Pros mentioned:Features
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the features and the value. Surprised at what other things it can do
I would recommend this to a friend Best everything!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Customer service unmatched The gentleman that assisted me was very knowledgeable and patient
I would recommend this to a friend- Pros mentioned:Overall performance
Its great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It works great and it looks great, I have no complaints.
I would recommend this to a friend - Pros mentioned:Screen quality
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room on both sides, bright light and screen is a fun feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this fridge has been amazing! Everything I asked for an more!
I would recommend this to a friend - Cons mentioned:Ice maker
Mediocre for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The icemaker is slow. The screen is hard to operate sometimes to get out of an open app. There is no drawer for lunch meat and cheese slices
No, I would not recommend this to a friendBrand response from Samsung
Posted .Making the most of your appliances is important, JenniferA. Let's get the information you need to ensure your refrigeration provides a perfect experience.
I provided a link below to help guide you in checking the reason the ice maker is slow and ensuring your family hub runs smoothly. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and video. I have also included an additional link to help organize your refrigerator.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Refrigerator panel or Family Hub screen is blank or not responding:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146945053) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Storage space
Camera is okay! Not the greatest but not horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Camera isn’t the greatest. Plenty of space though!
I would recommend this to a friend - Pros mentioned:Storage space
Great price for the Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space, easy to clean, and has the tablet so we can play around
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love to play on screen Easy to use Great shopping reminder
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about two weeks and so far so good. Lots of bells and whistles that I am still learning. Would definitely recommend. Price is decent.
I would recommend this to a friend- Pros mentioned:Overall performance
!!!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge!!! Would totally recommend and it’s a good price range.
I would recommend this to a friend looks nice and perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks nice. Perfect size for my kitchen. it does not have a deli section.
I would recommend this to a friend