Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's overall performance, ample storage space, and handy smart features. The screen quality and design are also well-received, along with its perfect size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
Good people
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time very friendly and helpful The whole time
I would recommend this to a friend- Pros mentioned:Screen quality
Nice size compartments
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great all around love it, great display panel and camera
I would recommend this to a friend customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you are the best, let beg the almighty, this store is nice
I would recommend this to a friend- Pros mentioned:Overall performance
Good looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to have it and my family love it .thank you.
I would recommend this to a friend - Pros mentioned:Screen quality
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome frig very good quality screen looks awesome.
I would recommend this to a friend - Pros mentioned:Design
Good looking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart refrigerator is well designed and efficient
I would recommend this to a friend Fun fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love the music and recipes on the fridge!
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for beginners. Easy to use. Great quality
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is easy to used And i like it ...
I would recommend this to a friend FRIDGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend buying appliances from Best Buy, very respectful, & helpful!
I would recommend this to a friendSwapping Made Easy and Convenient.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Samsung refrigerator but it would not not fit and they did not have a smaller size. Bummer but I purchased another model.
I would recommend this to a friend- Cons mentioned:Ice maker
Other than Ice Maker pretty good refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this refrigerator mainly because it was too big for our space. We swapped it out for the counter depth one. We had issues with the ice maker on both units. Samsung came out a few days ago and replaced the entire ice maker. Other than that the counter depth unit has worked for us.
I would recommend this to a friend SAMSUNG 4 LIFE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, it looks good and its pretty amazing... love it
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. The best quality of any refrigerator a person can own. Thanks Besy Buy for having great customer service.
I would recommend this to a friendGreat consumer assistance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help loading the refrigerator in the truck. customer service great
I would recommend this to a friendNot built to last.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in October of 2023. Had icemaker replaced almost immediately under warranty. Just over 2 years later, after the cooling system stopped working and the water stopped dispensing, a service technician determined the fridge needed to replace parts that would cost approximately $800. This cost comes after we paid $140 just for the diagnosis through Samsung service. Such a bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CameronS,
Thank you for taking the time to share what you’ve experienced with your refrigerator. We understand how disappointing it can be to encounter multiple issues—especially after already completing a warranty repair and investing in a service visit—and we’re here to help explore the best next steps with you.
To review the situation in detail and provide support that fits your specific case, please contact us through the channels below and we’ll be ready to assist:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151481499) to help our team pull up your information.
Thank you.
^Camille
My new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very good price and conforme to where I’m going to put this fridge
I would recommend this to a friendCold drinks and food.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My drinks and food are always cold and the fridge is consistent.
I would recommend this to a friendBean4ya
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my fridge and enjoy the photos. I switched from another brand because I kept having issues hoping for a better experience and so far so good.
I would recommend this to a friendBest fridge ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Amazing smart screen, use it for notes, grocery list, Spotify, Samsung TV, camera view inside the fridge, ect…….
I would recommend this to a friend