Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's overall performance, ample storage space, and handy smart features. The screen quality and design are also well-received, along with its perfect size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
Family hub refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge, only thing I have a problem with is that I can’t get it to connect to my wifi great to be able to look inside it on my iPhone, and I do have a great connection with my internet on iPhone…..
I would recommend this to a friendNice store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best store for buy appliances and good customer service I’ll recommend anyone this store
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service & delivered on time service
I would recommend this to a friendF
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am recomend the this product to all people to buy
I would recommend this to a friendAmazing deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and I highly recommend it to my family and friends
I would recommend this to a friendGood Item
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look but lack memory size and custom app download options .
I would recommend this to a friendWe bought it !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best client support and amazing product
I would recommend this to a friendBeautiful !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lovely fridge I love it.I listen to my favorite music while I cook in my kitchen,I recommend this fridge to everyone
I would recommend this to a friendLove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love me new fridge. First time having my own fridge
I would recommend this to a friendcoll fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually ended up returning this but was suoer excited about getting it
I would recommend this to a friendA great product overal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally got this fridge because my daughter picked it out, but our family really loves it. The fridge includes speakers to listen to music and even a camera too see whats inside through the family hub application.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It’s unique and convenient. My kids loved it too. Specially the camera you can see what’s inside.
I would recommend this to a friendAmazing Family Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung appliance! Everything about this product is appealing.
I would recommend this to a friendnice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love it but about the touch screen doesn’t work sometimes so I need to disconnect the fridge
I would recommend this to a friendFine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item itself works well however I was missing a piece out of the freezer
I would recommend this to a friendGreat frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new frig. We love all the apps we can get on it
I would recommend this to a friendGood product refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, it’s 100% recommended, high quality.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting stoarge and awesome apps i love how you can make your photos show up as a slideshow.
I would recommend this to a friendSuperb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and great.Excellent when running and you cannot here no sound.
I would recommend this to a friend- Cons mentioned:Dispenser light
Mehh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I thought we were purchasing a super fancy and cool fridge. However, there ate lots of things that it still needs in order to become what they promote it as….the ice and water dispenser doesn’t have a light, the family hub freezes u cant do many things on it unless u have an android/samsung device many features dont work properly and its realy poor quality well too me atleast.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your Family Hub, Danny. Let's get this taken care of.
We suggest referring to the resources below to address the performance of your Family Hub fridge. Please click the links and hyperlinks for tips.
Only some apps on Family Hub work:
https://www.samsung.com/us/support/troubleshooting/TSG01001820/
You should periodically reset your Family Hub screen to help unfreeze an app, repair a lousy internet connection, or end a streaming stoppage. Please refer to this YouTube video:
https://www.youtube.com/watch?v=zpze25WkX4M
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147643961, to help our team pull up your information when you message us.
Have a great day.
-John