Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's overall performance, ample storage space, and handy smart features. The screen quality and design are also well-received, along with its perfect size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new smart fridge. Best you are awesome! They delivered right in time friendly and professional.
I would recommend this to a friendAwesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Allows me to use different apps and can even be controlled by my phone. Great item
I would recommend this to a friendG’s report
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge but its has flaws in its screen while using the apps it freezes and wont let you change anything for a while until it resets after a min.
I would recommend this to a friendYeah
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but they can't hook up water line . I can do it myself its just hilarious to get call I can't do it. Lol whatever It comes with dents but it works, woot woot!!
I would recommend this to a friend- Pros mentioned:Overall performance
Never got my replacement and loat 2 days of work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refridgerator good. Delivery not so much. So long story shirt the 1st fridge was leaking ao i glt a replacement. Delivery guy told me my existing fridge just needs the rubes connected under it. I insisted i still would like replacement dont feel comfortable already having an issue. So he goes get the replacement and tells me the replacement is damaged so cant bring it in. 2 days off from work and best buy tells me its ok cus it comes woth a 1 year warranty from samsung.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointing this experience is for you. To help you better, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any other issues you may have.
If your fridge still leaks, please refer to this link, browse the hyperlinks, and watch the embedded video (if there is one) for tips.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/
Have a great day.
-John
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ability to view items inside the fridge even when the fridge is closed!
I would recommend this to a friendNotmybestfave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The knock on the glass screen door a bit to hard and would rather have a tv screen instead
No, I would not recommend this to a friendBest options
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order was excellent i wanna by more with this company
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery did not show me anything they set it up and left
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It is very spacious and the video display is awesome.
I would recommend this to a friend- Cons mentioned:Ice maker
Samsung appliances suck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are horrible, there is only one light in the refrigerator at it’s at the very top, so if you put anything more then a few items on the shelves then you can’t see. Camera sucks. Doors suck too we have already smashed our fingers. The whole water /ice maker system…sucks! If you use anything other than a perfect glass, ice shavings get everywhere! Water misses the mark on most occasions and I’m a pro at aiming. No light for the water dispenser, who does that? Oh and you can’t just reach in and get ice either it’s hard to get ice out. The outside gets dirty quick. It would be a great fridge if they completely redesigned it. Stay away! I will not buy anymore Samsung products ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important it is to keep your appliances in pristine condition, JeremiahK. Let's get the information you need to maximize the use of the refrigerator.
The links below will guide you in ensuring all the space in the fridge is used effectively and that the interior and exterior of the fridge are in tip-top condition. Please select the topic that piques your interest and learn more by checking the hyperlinks and videos.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146961900) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung smart refrigerator is awesome. I love that one can input the expiration dates on the items in refrigerator and it will alert you when it’s Gina expire. Love this!!!
I would recommend this to a friendSmart hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features it has a variety of things you can do while in the kitchen.
I would recommend this to a friendfreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one thank you so much. Everything is easy to use so I don’t have any issue. Thank you.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator but it was open box and I can’t get a manual to know all the features
I would recommend this to a friendGreat Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge, an the monitor is super quick and its a crowd pleaser.
I would recommend this to a friendFrig
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small frig but our area was small to begin with. so its ok
I would recommend this to a friendTae
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator and so does everyone who comes to my house great bye keeps food fresh the speakers sometimes shuts off bye itself when playing
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, better priced and certainly an upgrade on our previous.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products, the instructions was great 100% recommended
I would recommend this to a friend