Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's overall performance, ample storage space, and handy smart features. The screen quality and design are also well-received, along with its perfect size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone like this fridge so much. I am so happy with it
I would recommend this to a friend- Cons mentioned:Temperature control
Problems with cooling after coupe of months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 02.21.2024. After two weeks the fridge started to show change the filter message.. After a month we started receiving multiple abnormal temperature alerts, waking us up with the load sound in the middle of the night. on 05.10.2024 fridge started leaking, ice defrosting. Contacted Samsung, trouble shooting done remotely, fridge does not hold the temperature, automatically jumps up and down to strange degrees such as 28F for freezer, and 1F for the fridge...Do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We make all possible efforts to ensure the optimal performance of your fridge, TamaraR. Let us get this taken care of.
Please refer to the references below for information on addressing your fridge's concerns. Browse through the hyperlinks and watch the instructional video for tips.
Replace the water filter in your Samsung refrigerator (See resetting the water filter light):
https://www.samsung.com/us/support/answer/ANS00060149/
Understand the noises coming from your Samsung refrigerator (please choose the best one that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Leaks from the dispenser, under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147138293, to help our team pull up your information when you message us.
Have a great day.
-John
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best on market recomended complete my needs thanks best buy
I would recommend this to a friendEasy and delightful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes the best products. Delivery was easy and delightful.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Easy to organize fridge and freezer products. Camera use is a bit exaggerated in advertisement. It doesn’t actually scan your products and has limitations to its view.
I would recommend this to a friendRefrigerator whit alexa
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love her, she has Internet and you can look for everything you need. I love it
I would recommend this to a friendFried
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great use and good quality for the price, I couldn’t be happier
I would recommend this to a friendMy dream refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this is a wonderful refrigerator VERY funcional and smart technology
I would recommend this to a friendGreat!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Installation was quick and easy.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So convenient, especially the meal prep and calendar. Always keep me on track with my busy schedule.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and the ice maker works great. Also the APPS are great.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! It’s amazing how I am able to listen to my music and watch the news!
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is a good product. The cooling system is amazing. all areas receive equal cooling power. cons for me: the lower shelfs haven't good illumination and the ice maker capacity is a little low for a big family.
I would recommend this to a friendStill 15 day trial period
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, early in the 15 day trial period, great sound, not all phones and iPads, etc are compatible with the “ family-hub” app otherwise would of given the review 5 stars
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Longtimeshopper, I appreciate you taking the time to review your new Samsung Refrigerator. I am glad you are enjoying the unit so far and I look forward to sharing your feedback with our design team. We are so grateful to have you in our Samsung community. ^Brad
#1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good i like inside and out light stainness cleanlooking heavy door
I would recommend this to a friendMy refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added more love to my home we all are enjoying especially my granddaughter
I would recommend this to a friendGreat Value for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a beautiful frig nothing comes close when it comes to price
I would recommend this to a friendThank goodness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator it keeps me from working on the floor with my new house on my way to my way back from the store now I have to
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been doing it job I would definitely recommend it to other people.
I would recommend this to a friendWife loves her refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very good only problem is the water comes out room temperature not cold need to find out if that is the way it works which I believe isn't.
I would recommend this to a friend