Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's overall performance, ample storage space, and handy smart features. The screen quality and design are also well-received, along with its perfect size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
Bf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sdydhdh djdhshsj djdhshs didj dijddh djiss jjskd jdj dis
I would recommend this to a friendScreen is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge itself is asthetically pleasing alongbwith Alexa is a dope plus
I would recommend this to a friendChopping N Popping with Spotify!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have done better for the price customer service helped me discover it Thanks BB
I would recommend this to a friendThe best frig I have ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it!!!!! The Tv feature is my favorite!!!!
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goth this fridge dor the family hub and my son loves it he'll draw on the ap flr notes and drawing
I would recommend this to a friend- Pros mentioned:Overall performance
aesthetically pleasing, Okay appliance,
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appearance and technology, but Samsung shop stop making appliances. They don't last and issues occur right out of the box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DocG! If you're still experiencing issues with your refrigerator, we would be happy to assist you. You can reference ticket number 1143065608, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Uber fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Took a little bit of time for me to figure out the ins and outs of using the features but I'm getting the hang of it.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! Very beautiful technology. Best Buy guys were very helpful.
I would recommend this to a friendlike it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like it works well. like to see youtube. I like to use Alexa
I would recommend this to a friend- Cons mentioned:Temperature control
Looks good but…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started great loved the hub but after a month the refrigerator started to freeze . My fresh food was ruined
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to guarantee that your fridge functions at its best all the time, BriannaC. Let's help you.
To rectify the temperature issue of your fridge, please click the link and hyperlinks for tips.
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147171656, to help our team pull up your information when you message us.
Have a great day.
-John
Great purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my refrigerator, I recommend it!
I would recommend this to a friend- Cons mentioned:Ice maker
Not happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with this product, the water dispenser has no light and splashes everywhere. We had to sell it not even a year later and get a new one. No space truky for anything to fit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, EdZ1.
Thank you for choosing Samsung for your fridge needs. We're saddened that you have to sell the product as this did not suit your needs, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
- Cons mentioned:Ice maker
BUYER BEWARE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS! 6 months and already having issues with it freezing produce and Ice maker takes days to fill! Samsung said our factory warranty was completely useless bc we had a hairline crack in a condiment shelf that had nothing to do with the problem and that cancels the warranty just for a cosmetic flaw in a plastic shelf! BUYER BEWARE! This is how they keep from making any repairs even when its under warranty. Also has no cheese/meat drawer and thats hard to get used to and no light on the water dispenser. All around a bad product and even worse company! BUY ANOTHER BRAND!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to chat and change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142967597. We thank you for being a part of the Samsung family. ^Brad
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!!! The kids do also, love being able to afford and provide for my kids.. accomplishment for me!!!
I would recommend this to a friendsamsung fridge review 26.7
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well looks nice, good storage and affordable.
I would recommend this to a friendCool looking fridge but App connectivity issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model because of its Smart capabilities. I was unable to connect and sync to the Family Hub App & Smart Things App after multiple attempts even though the router was literally a few feet away. Since its a rental property, I purchased the fridge due to the Smart capabilities for ease of maintenance. I contacted Samsung directly for troubleshooting. The recommended steps I had already attempted many times with no success.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern. Kindly let us know more about the refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147513855) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Love my product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quick very helpful most likely on time as scheduled
I would recommend this to a friendNice fridge awful echo device/sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked nice looks cool looking screen but as an amazon echo substitute it is HORRIBLE sound is intolerably muffled and tinny even just to ask the weather. So would not recommend until they massively improve soeskers, had to return it. Also came with several dents and scratches.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, LaurenM
Thank you for choosing Samsung for your refrigerator needs. We are sorry you need to return the fridge, as the features did not suit your needs. We hope to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and additional media function. We'll recommend for someone who likes to use technology functions.
No, I would not recommend this to a friendIncredible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. This has plenty of space for everything. The touch screen is slot of fun to play with as well.
I would recommend this to a friend