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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,684 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Spacious shelves, lacking drawer space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge offers deep shelves and lots of open space. It is lacking a top drawer and a butter shelf. The inset handles are nice, and I love that the water drip space does not have an insert to keep clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there AngelSharp, congratulations on your new spacious Samsung Refrigerator. I am so glad you are enjoying your unit. After reading your feedback I would like to forward your ideas to our design team so that we can improve for future products. We are so thankful you are a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy. Salesman was very helpful and even guided us in the right direction for a better stove and microwave for even a better price. The delivery was on time if not early and was very kind and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great everything!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great, works great and the ice maker is the bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with it so far. What got us to buy it is the style and black stainless. Very easy water on the door featur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reviewing my refrigerator buying experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The purchasing experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the old side-by-sides

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is wider than my old one. I can fit pizzas flat in the shelves. My friend has a 4 door smart refrigerator with the pull out drawers. After seeing how well my refrigerator functioned, she prefers my side- by-side. Icemaker is in the door which gives more shelving space, which is where you really need it. I like that the ice cubes are smaller than traditional icemakers. Has extra tall dispenser for water bottles. There is no light on the dispenser, which was surprising, I thought all refrigerators had this. The controls on the dispenser do not always respond, which I might call Samsung about. Wondering if mine is just defective or all these models behave that way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very Spacious!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This if a great refrigerator with a lot of space. I can see where lighting may become a challenge when fully stocked. There is NOT a light with the water/ice dispenser, this would have been nice. Overall very pleased with the quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best. I highly recommend. Average price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this refrigerator has all the features we want. The only annoyance for me is that the water supply has to be turned off before the water filter can be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE the fridge, but the water dispenser is still not functioning properly. Have to have the door replaced, but overall I would buy again. A lot bigger than most side-by-side refrigerators.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MegRenee, I would like to thank you for taking the time to share your experience with your new Samsung Refrigerator with us. I am glad to hear you are loving the unit. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price, ice maker is small, barely keeps up with 2 people. Ice & water dispenser doesn't have a light, wish it did.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Perfect size and seamless install.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    PLENTY OF SPACE & GOOOD QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge, plenty of space, good quality, price was great, installers did a good job. Got this for a needy family, I personally have a High end Samsung, and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Overall Buy I Found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Water and ice maker aren't as good as some I have used but overall a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it and the color is the best hands down like it don’t get no better then this the kids love it I love it we all it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a low price, fast delivery and setup ; ready to use at no ttime

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge and Freezer keeps food nice and cold and Frozen. Its wonderful. Love the color and how easy it is to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    May have been from the outlet, but no issues with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, is a great fridge. Very spacious and fits perfectly in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It looks great and works wonderfully. The only con is that I would prefer that it has handles to open. Its a little awkward to open from the inside of the door. Otherwise it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery with 3rd party was problematic. However, Best Buy teams sales and customer service were fantastic. Product although Samsung has been presenting very well so far.

    I would recommend this to a friend