Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Nevera espaciosa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanta súper grande y espaciosa el color hermoso
I would recommend this to a friend - Pros mentioned:Capacity
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is big have more that enough space
I would recommend this to a friend - Pros mentioned:Capacity
Will keep buying Samsung brand
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing refrigerator. It fits a lot of produce and the frizer space is so much larger than other models.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung side-by-side Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator. I would recommend this refrigerator. Large capacity, 27.4 cu.ft.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Installing the water line for the ice maker myself and it was easy. Fridge works well for the price point.
I would recommend this to a friend - Pros mentioned:Overall performance
Good Choice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's been working perfect, I have it for 2 years and had no issues with it.
I would recommend this to a friend Great experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff and very helpful. Hassle-free delivery
I would recommend this to a friendDisappointed. Very poor repair service in warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in July. In November, Fridge and Freezer both warmed up to room temp over a couple of days. Called Samsung and notified all test results, reboot, defrost, etc. and seems like sealed system leak. First repair visit came after seven days. They diagnosed a sealed system leak, but they does not fix leaks - needs a "specialist." Now Samsung is making us wait another 20 days (!) for a repair company to come out for another attempt. Five months it worked, and now we are without a fridge for a at least 27 days. Unacceptable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimH, we understand your frustration with your fridge. If, after a service visit, it is still not repaired, you need to wait 20 days for another service visit. We want to speak with you directly to provide support and explore options for repairing your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151500038) to help our team pull up your information.
Have a great day.
^Camille
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still Getting used to having a side by side it’s just a little too narrow
I would recommend this to a friend- Pros mentioned:Size
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, plenty of room. Water and ice has been flawless. I wish I saw the slight upgrade to this for a little more I could have had a smart fridge but for the price it’s been fantastic and problem free.
I would recommend this to a friend Nice appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appearance and spacious, only wish that the shelves were more adjustable.
I would recommend this to a friend- Pros mentioned:Capacity
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service great install crew great experience overall love the product awesome space inside. Still get lots of fingerprints even though it is the print resistant coating but that’s no real issue.
I would recommend this to a friend - Pros mentioned:Capacity
House Warmer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge for my son and his wife for their first home purchase. They LOVE it.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works well so far. Ice storage bin is smaller than I had before.
I would recommend this to a friend - Pros mentioned:Overall performance
Cold as Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, what a difference it has made in our household. Beautiful look. Cold as ice. Would recommend it to anyone
I would recommend this to a friend - Pros mentioned:Overall performance
Love My Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. It is what I expected and more.
I would recommend this to a friend - Cons mentioned:Dispenser light
Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love the fridge. Still new though. Wish the ice dispensed better and there was a light and wish the shelves slid in and out. I do recommend it.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Poor ice-making!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we love the capacity of this product, we are disappointed in the functionality of the ice-maker. The ice-maker is producing a minimum amount of ice over 24 hours. At one point it did not produce any ice cubes in a 10 hour period. The problem has been reported and we are awaiting the resolution from Samsung. Best Buy has been exceptional in their support. If the ice-maker issue is resoved, I will update my rating,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BSWIP,
Thank you for sharing your experience with us regarding your refrigerator ice maker and we do apologize for any inconvenience this may have caused you.
I recommend following the steps in this link to help you with this issue.
Thank you for sharing your experience with us.
When your ice maker doesn't make ice, it could be something simple like a setting on your panel, or something more involved like a lack of water pressure in your water line. You should also routinely dispense or dispose of ice so it doesn't clump up. As a final step, resetting your ice maker may cause it to start working again. You can read more about refrigerator ice maker issues here: http://www.samsung.com/us/support/tro... If you're still experiencing ice maker issues after following the steps in this video, you can contact us online and our team of Samsung Care Pros will help you diagnose, troubleshoot, and repair your Samsung product:
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144328475
^Ross
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a year and the fridge has been super reliable! I buy in bulk and it’s good for organizing but not much space for bulk stuff
I would recommend this to a friend- Pros mentioned:Space
Perfect!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is totally satisfied!! Just the right amount of space and it’s a side by side just like she wanted.
I would recommend this to a friend