Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning appearance. I haven't used it yet because it's not installed.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color, Just beautiful shine. The inside doors are very sturdy holds all condiments and more. Nice deep refrigerator. The crispers hold a lot as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for the price. Just make sure you have demo mode turned off tonstart cooling.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the week that I've had this refrigerator so far, it has been fantastic. The interior space far exceeds the one it replaced. Only qualm would be that the shelves aren't adjustable, but that's not a deal breaker.
I would recommend this to a friend - Pros mentioned:Overall performance
Product and Service Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good like expected. BestBuy delivery service is not great as they unexpected pushed the delivery twice at last moment; total 20 days after it's originally expected. On top of everything, I went to local store at Montgomery, AL. Manager there named John was so unpleasant. He was constantly making fun of my incoviency and made fun my father's medical condition that was intrupted due to delayed delivery of this product. JUST BECAUSE OF JOHN'S RESPONSE, I MAY NEVER DO BUSINESS WITH BESTBUY.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Capacity
Happy and satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick delivery, outstanding communication and installation service by the Geek Squad. The fridge itself is well made and very spacious, love it!!
I would recommend this to a friend Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased from a open box special, the fridge was delivered and set up for us. The sales process was great the delivery was great we even did the hull away option for the old fridge and that went perfect!
I would recommend this to a friend- Pros mentioned:Capacity
Good use of space. Moved water filter to bottom.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old refrigerator. Great amount of space for family of 5. Could use one more crisper (drawer). Excellent ice maker. Keeps up with our family on the weekend.
I would recommend this to a friend - Pros mentioned:Overall performance
Black stainless steel refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The awesome product I bought it from Best Buy I definitely would recommend this product they purchase to anyone in need of a refrigerator
I would recommend this to a friend - Pros mentioned:Design
Great purchase !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!! Love the crushed ice option. Very clean design and color.
I would recommend this to a friend - Pros mentioned:Overall performance
Pleased pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product has worked out very well. we had to buy a frig when our other one gave out on us. so it was a quick decision, but we are very pleased with it.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it’s so spacious lots of room but I am missing a shelf on the door I have to call and them know . It’s beautiful otherwise.
I would recommend this to a friend - Pros mentioned:Capacity
The Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good, I like it! I like that you can store a whole gallon of milk in the door!
I would recommend this to a friend - Pros mentioned:Size
Buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It’s nice and spacious. It’s a huge up grade from the refrigerator I had. My family members have come over and also given me compliments on the refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Teeknows, I want to congratulate you on your new Samsung Refrigerator and really appreciate you taking the time to share your customer experience. We are glad to see that you and your family is happy with the machine. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Cons mentioned:Ice maker performance
Good but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good fridge. The only downside after having it for a month is that the ice maker is on the small side. I decided to make some mojitos and ran out of ice quick and it took a day to fill back up.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well no issues at the time quality seen very well made and confident
I would recommend this to a friend - Pros mentioned:Overall performance
New fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge itself is a great product despite the long wait to receive it. One thing I did not like was even though I paid for delivery they just deliver it and don’t open or plug it in or anything.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Frido
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great but wish it had a bigger ice maker and made them faster and should have adjustable shelves
I would recommend this to a friendBrand response from Samsung
Posted .Hi Drcautomotive.
We apologize that your experience with the 27.4 Cu. Ft. Side-by-Side Refrigerator was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639944
Have a great day.
^Charles
- Pros mentioned:Overall performance
Great buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the product is working great. Only drawback is I wish it had another fridge compartment. It also adds a nice sleek look to our kitchen.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Honest review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great but the ice maker does not hold enough ice and takes forever to freeze more. Its huge inside and well lit. Another con is that you cant move the shelfs around.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Adub, I want to thank you for taking the time to review your new Samsung Refrigerator. I would like to forward this to our design team for future products. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad