Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Got the TotalTech support. Went from 21 cft to 27 cft with Samsung. Spacious and well designed. Worth the buy.
I would recommend this to a friend- Pros mentioned:Size
Samsung Fridge Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good Fridge for the money spent. The space is nice and the size is not too bad for a smaller kitchen. The only complaint that I would have is that there is no splash tray or catcher under the ice/water dispenser on the front. it is only a shallow bit. Overall a good buy for the money spent.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, TonyT.
Thank you for sharing your feedback with us. Your input is vital in helping us improve our products.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Loving thin fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great room. Gets things really cold. Freezer works awesome
I would recommend this to a friend - Pros mentioned:Space
Great fridge at economical pricing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this nice fridge . Has a filter, ice maker and lots of space. The pricing is very good. Excellent electrical efficiency
No, I would not recommend this to a friend - Pros mentioned:Overall performance
refrigerator .
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.on time work well great quality excellent,excellent,excellent
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly bigger than I expected but I love it, the feature of having the ice maker on the door rather than inside the freezer is what sold me.
I would recommend this to a friend - Pros mentioned:Overall performance
I purchased Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Samsung refrigerator is very nice, works good We are happy with it.
I would recommend this to a friend - Pros mentioned:Capacity
New Samsung frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator exceeded my expectations and the set up service provided by Best Buy was the greatest too. This refrigerator has plenty of space. The water filter provides great filtered water.
I would recommend this to a friend - Pros mentioned:Capacity
Excellent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, excellent product overall. Appearance is modern and is a wonderful upgrade for my kitchen.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator don’t make enough ice for my household of 5 ..also the front steel has rust marks .. I wish you could use the refrigerator for a year and then buy . This refrigerator I would not recommend to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel dealing with an ice maker not producing enough ice, BatishaA. We're here to help.
Here is a link for troubleshooting steps when the ice maker does not make enough ice. It also contains other links for no water dispensing at all, removing and replacing the water filter, leveling the refrigerator, increasing the cooling performance, error codes, and a video to watch from start to finish about fixing the ice maker.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
We have also provided another video link to watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
For further assistance with the rust marks, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147470376) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all the fridge works perfectly.. only issue was off loading the fridge. It’s heavier than what looks..
I would recommend this to a friend - Pros mentioned:Space
Large capacity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of storage. the ice maker is on the door and allows two additional shelves at the top of the freezer. A nice feature.
I would recommend this to a friend - Pros mentioned:Design
great design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this very much. It is the best designed refrigerator/freezer we have ever had. the ice dispenser is a little slow but not a problem at all.
I would recommend this to a friend - Cons mentioned:Dispenser light
Samsung Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes too much noise, interior shelves aren't moveable, and the ice dispenser does not have a night light that automatically comes on. Also I prefer door handles on my refrigerator. In essence, I would not purchase a Samsung Refrigerator again for listed reasons.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that this experience is different from what you anticipated. Our goal is to help you out, MFitz.
The guide below will walk you through the noises coming from the refrigerator and offer suggestions for steps to take. We recommend watching the video and clicking on the embedded links required for the specific noise.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I have shared the manual for the shelf removal instructions. Please read page 40 for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147048704, to help our team pull up your information.
Have a great day!
^Chrystel
- Cons mentioned:Ice maker performance
Good fridge but needs upgraded ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything great but make ice, its very slow and ice maker is always empty, especially when hot out.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Refrigerator/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a great fridge! Works good, makes ice and water comes out of the dispenser just fine
I would recommend this to a friend - Pros mentioned:Overall performance
Sleek and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this as an open box item and got a great discount! Works great and we love the color!
I would recommend this to a friend - Pros mentioned:Space
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator looks great and works fine good amount of space for storage
I would recommend this to a friend - Pros mentioned:Overall performance
Good refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and perfect refrigerator. It’s a good choice.
I would recommend this to a friend This refrigerator is great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Kenmore refrigerator decided to quit during the covid-19 out break in our state. We had it for 14 years so it was due. This Samsung is so much nicer, everything can be seen easily when you open the doors, The water and ice dispenser are a nice addition. I would highly recommend this product. I also would like to mention that best buy did a great job making the refrigerator available for pick up the same day the old one went out even though everything was shut down in our state.
I would recommend this to a friend