Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Simple and spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel shows very little prints compared to past stainless steel models we have owned. There is a much more space than the flex French door model.
I would recommend this to a friend - Pros mentioned:Design
Counter depth fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a counter depth fridge that conserves space with in fridge handles you have to go with this fridge. Amd still no dents or scractches as of 1/2022
I would recommend this to a friend - Pros mentioned:Design
Love !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator! Easy to clean; rommy, and spaceus i bought the dishwasher as well;
I would recommend this to a friend - Pros mentioned:Size
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size and layout. The ice and water feature is convenient.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge for value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and fast cold capabilities. Fridge was freezing cold within an hour already.
I would recommend this to a friend Better than the model with screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old dead refrigerator from previous homeowner then replaced new similar unit with smart screen that arrived slightly damaged, needed to be replaced and BBuy did that within a week so worked out well.the smart screen version was awful. Bbuy service/ext warranty appreciated.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, great capacity and nice and sleek. Perfect for our office kitchen.
I would recommend this to a friend - Pros mentioned:Design
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been very satisfied with my new Samsung refrigerator. Makes my kitchen look more modern.
I would recommend this to a friend - Pros mentioned:Design
This is my favorit.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new refrigerator. It is big enough and very roomy inside. My favorite part is freezer. It has so much room and well designed to keep your food well organized.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Terrific Kitchen Appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refridgerator is exactly what we were looking for. It eliminated our water dispenser as well as ice trays. Perfect for our family.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Worst Communication with Geek Squad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nothing but issues! Wrong address taken then couldn't change the address. Finally got that fixed. Then it got delivered and delivery guys say they cannot install the purchased water line because they weren't plumbers. Had to go back to the store to return the water line. Then the ice maker doesn't work. Finally got someone out and they had to order parts. Day they are supposed to arrive to do the repair, ZERO communication happened. I had to reach out to see when and if someone was coming. Had to do online chat. Was told someone was coming. Afternoon comes around and no one has had any communication. I had to reach out to chat again! Turns out NO ONE was coming. Again, ZERO COMMUNICATION! I wouldn't have known had I not reached out! Worst experience ever! So many people recommended going to the outlet but I don't know if I ever could again because of poor communication from the geek squad! If you receive a great product that provides no issue then maybe the outlet is an option but not if you run into needing some form of a repair! Customer communication must be improved!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
overall satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works and looks good.My one complaint is the icemaker has limited storsge and struggles to keep up with my needs
I would recommend this to a friend - Pros mentioned:Overall performance
Love our Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our fridge! We like the black stainless steel and the having a lot of freezer space!
I would recommend this to a friend - Pros mentioned:Overall performance
Clean looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without the handles, this looks cleaner and sleek. Keeps things cool with nice controls. The ice maker is small. the bottom shelf basket in the refrigerator freezes and not sure how to prevent that.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Denverdude! Samsung is happy to hear that you're enjoying this refrigerator and would love to make your experience even better. Here is a link that will assist you with the ice that you're experiencing in the fridge compartment (http://bit.ly/38cMBvV). ^Nic
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge so far. It did make a noise but then it went away. Over all happy with the purchase
I would recommend this to a friend- Pros mentioned:Space
Great purchas3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, a lot of room for everything I need. Love it
I would recommend this to a friend Good refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator because my current one stop working. I actually like this one much better. My drinks are so much colder. Its been almost 6 months and everything is running good.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this online without actually seeing the product. It's ok if you want a very basic refrigerator/freezer. The refrigerator that we replaced had more shelving compartments and larger ice maker. This has two drawers for fruit/veggies but none other, besides the door shelving. The ice maker is very small, and currently we are having it looked at, as it doesn't make ice very often nor very fast. Again, a very basic fridge/freezer, very little bells and whistles. But sadly, you don't get much for $1000ish dollars, these days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator. We ae glad to see that you are headed in the right direction for a speedy repair from one of our Certified Samsung Technicians. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Great purchase for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this refrigerator purchase. Having more shelf space and less drawers actually allows us to organize better and there is plenty of space and it cools evenly,
I would recommend this to a friend - Pros mentioned:Overall performance
Princeton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a delightful surprise. This appliance is great. Looks smart and run flawlessly much better than the whirlpool that it replaced
I would recommend this to a friend