Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice deep space. Only problem is ice maker and getting cubes. Crushed ice is okay.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the product is working great. Only drawback is I wish it had another fridge compartment. It also adds a nice sleek look to our kitchen.
I would recommend this to a friend - Pros mentioned:Capacity
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is big have more that enough space
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker performance
fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of noise ice machine just ok but lots of space
I would recommend this to a friendBrand response from Samsung
Posted .We want the best for your refrigerator convenience. Allow us to help you with the noise, BrandonB.
This guide will walk you through the noises coming from the fridge and offer suggestions for steps to take. We strongly suggest watching the YouTube video for further information.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146516315, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly bigger than I expected but I love it, the feature of having the ice maker on the door rather than inside the freezer is what sold me.
I would recommend this to a friend Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. We needed one with an ice maker in the freezer so we didn't have any issues, and this was it! The depth adds so much extra storage as well.
I would recommend this to a friend- Pros mentioned:Design
great design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this very much. It is the best designed refrigerator/freezer we have ever had. the ice dispenser is a little slow but not a problem at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for the price. Just make sure you have demo mode turned off tonstart cooling.
I would recommend this to a friend - Pros mentioned:Design
Nice one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and elegant. Decent price. Freezer side only has one drawer, but the the user guide book showed two. Guess the person who wrote the book didn't pay attention to the details. :)
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic fridge! It replaced a 23 year old fridge that came with our house when we purchased it. We weren't looking to get one with a water/ice dispenser but it has been great!
I would recommend this to a friend - Pros mentioned:Overall performance
Product and service review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Guys were quick. Took down my door and even leveled my fridge. I couldn't be happier. Can't wait to get the water line hooked up today.
I would recommend this to a friend - Pros mentioned:Overall performance
Love My Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. It is what I expected and more.
I would recommend this to a friend - Pros mentioned:Overall performance
New side by side refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m loving it, look great. Only had it for over two weeks hopefully it will hold up. Seen some negative or low ratings but so far so good. I really wanted to give it a five
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome really Love my new fridge definitely recommend buying from Best Buy
I would recommend this to a friend 1st double door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the room available in the refrigerator section as well as the freezer. We have two of these. One with the water and ice in the door and one without.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Beautiful fridge, terrible icemaker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really nice looking fridge inside and out. My beef is the ice maker is terrible. When I try to get ice it thinks for a while, then slowly starts to grind away and ice slowly drops out. I would say it takes a good 20-25 seconds to full up my 32 oz mug with ice. We got this new Samsung fridge to replace a 20 year old Frigidaire (that still worked fine). The 20 year old Frigidaire had an awesome icemaker. It started dropping ice almost instantly and it kept coming so my mug was full in under 5 seconds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Randell! Thanks for letting us know what you think of the refrigerator. Samsung values your input, and uses feedback like yours to help us in our continuing efforts to improve the overall customer experience. ^Jecca
- Pros mentioned:Space
Huge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. It is huge! It has same measurements as my last fridge but it's deeper, wider, and taller inside. Great for family of 6
I would recommend this to a friend - Pros mentioned:Space
Large capacity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of storage. the ice maker is on the door and allows two additional shelves at the top of the freezer. A nice feature.
I would recommend this to a friend - Pros mentioned:Space
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my refrigerator. It has a lot of room and it has notification on it to let you know when you has had the door open too long I just love it.
I would recommend this to a friend - Pros mentioned:Capacity
The Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good, I like it! I like that you can store a whole gallon of milk in the door!
I would recommend this to a friend