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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4654 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,654 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down its a great refrigerator i just love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it …. Plenty of room & I can see everything with ease .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig. Everything working great. Price is good. Even got a new Bestbuy credit card.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    SLOW ICE :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipment was delivered in excellent condition. The stainless steel portions were protected by a removable sticky film which was a problem. It was impossible for the delivery person to completely remove the film and the ugly evidence leftover is seen in the pictures. I hope the repair person will be able to remove it on the 2nd trip. The next issue was with the ice maker. It is incredible SLOW and the ice bin was emptied at 9 am and the picture taken at 2 pm. As you can see there is barely any ice there after 5 hours. If you are expecting to get a serviceable amount of ice do not buy this refrigerator. Overall the freezer is fine and the refrigerator section is ok. Not a happy customer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, NOICE, we are sorry to see that you had this problem with your unit and we would like to see how we could assist. Here is a link to a troubleshooting guide that may help with your concern on your ice maker (https://bit.ly/3nU1TQN). If the problem continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107467) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful! Explained everything and got us a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, lots of space and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerators

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the service and the store, except that it didn't arrive on the day it said in the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it fits a lot off food more then I expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! I purchased this Samsung product because they are always reliable and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like simplicity and this refrigerator fills that need. It should come with one more door shelf that it has room for. What I don’t like is that you have to buy Samsung water filters that are extremely expensive. Check out the cost of replacing filters for your next refrigerator. That is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, plenty of space! Love the smudge proof finish! A perfect fit in our kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent fridge. The fact that it doesnt have a light at the ice maker is not a big deal. I just dont like the spacing of the shelves inside the refrigerator portion. I cant fit a gallon pitcher inside with the lid on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for our space!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. So much room and looks great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Elizabeth3! Size really does matter! Everyone wants their appliances to look good, have many great features and have plenty of room! I am glad you found that with this refrigerator! ^Shay Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator awesome service. Great delivery

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my frig. Very spacious and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product....worth and more space than other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is solid, and the fridge cools quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debs new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it's not the one I had originally picked out but I love it, and I love the black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it, love it, love it, love it!!!!, Love it and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - i had an old fridge and wanted to upgrade - i've had this fridge for about a week and so far it's really nice and adds a modern look to my kitchen. love the water/ice dispenser - i would recommend this appliance to my friends.

    I would recommend this to a friend