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Customer reviews

Rating 4.5 out of 5 stars with 4659 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 4,659 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this Samsung Refrigerator! It has met all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for the price very nice fits perfect will say is a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and excellent quality. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Everything about it is great. Icemaker is outstanding. Delivery personnel were very polite and knowledgeable. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is a little loud at times but otherwise it runs pretty quiet. Easy to set up. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator it’s perfect! Its alot bigger than i realized in the store but its awesome to have that much room!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge with great storage. The ice maker dispenses very slowly which is the only reason I gave it 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Refrigerator side by side doors work best for me. Miss the deli drawer but still love the space. And who knew that smokey gray stainless is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is wonderful - everything as advertized. Just what we wanted at a good price. Installation was professional and timely. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is good and working ... We are pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent cooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooling and freezing, looks great and the best part the water is cold whenever need it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Five ⭐️ fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far it’s excellent, we needed a refrigerator and this was it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dented refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered noticed dent on bottom side was told we could return it, keep it until another one avail. or get a discount we picked discount but have not heard anything yet or seen change on statement (?) Was told I did not need to do anything and they took pictures and they said they would report it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Home Depot Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact our Home Depot customer service department at 1-800-466-3337. Phone Hours: Mon-Sun 06:00 am - 02:00 am (EST). They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the sleek look!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was perfect! It was one of the only fridges that was side by side, water spout on the outside, and the sleek look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Adjusting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator but its a bit hard to adjust the temperatures even after reading the manual

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great quality. Love Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and value! Highly recommend. Comparable to the more expensive models. Lots of rooms to store food and ice/water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator - it has a lot of space, great features and beautiful look!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its has basic functions and great quality and look

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience bad installation 2 times bad qua

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad delivery Bad installation 9 dent refrigerator doors !!! Frozen freezer!!!! Best Buy says talk to Samsung I bough April 16 2021 final installation after 2 deliveries may 5. Can’t return Very bad service Best Buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there New Samsung Customer,
      It seems that you might be experiencing some issues with your freezer in your Samsung Refrigerator and I would like to make sure that you have the best experience with your appliance. Let us find a resolution to this problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143293412. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and was installed with ease. Thank you very much for ur business best buy.

    I would recommend this to a friend