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Customer reviews

Rating 4.5 out of 5 stars with 4659 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,659 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this refrigerator, this best investment I’ve made:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s awesome fridge raider really love it is so good

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Design flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the frig is good. It looks nice and is solid. That's sort of what you would expect from a frig, but it's downhill from there. It takes forever to make ice. I was buying bags of ice, but ended up buying ice trays to refill the icemaker. Seriously? It seems to make half the ice of my last frig, which was just a run of the mill frigidaire. The water dispenser on the front - you either have to use your hand to push the back to make it dispense while holding the glass under the dispenser, or have a huge glass. For normal size drinking glasses, if you use the glass to push against the back panel like everyone would expect to do to start the water flow, the water completely misses the front of the glass and spills on the floor. None of the shelves are adjustable. Not for the door shelves, nor the main shelves. You're stuck with whatever height they are and if that doesn't work for you, too bad I guess. It's also really deep. That's not the fault of the frig - the specs were clear when I bought it. I wanted the extra space, but since it's more of a pain to reach to the back, that extra space is not as usable as I had envisioned. It sticks out in the kitchen more and if I had to do it over again, I wouldn't have gone with this deep of a frig. Again, not Samsung's fault but something to consider if you feel like you want a larger frig.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there mjl20, I see you are not completely satisfied with the performance of your Samsung Refrigerator. I know how frustrating it can be when an appliance is not performing at it's best. I would like to offer some resources to help ensure you are getting the best out of your unit. Please see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      If you have any other concerns, do not hesitate to reach out again via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749755. We are so glad you chose to be a part of our family and we thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for almost 3 years now and haven't had a single problem with it! Its very easy to change the water filter and to keep the shelves cleaned. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung-27-4-cu-ft-si

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It has so much room in it, as well as great freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is sleek looking. Performs wonderfully. No drips from water dispenser like others mentioned. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice very roomy I've always loved Samsung products they make very nice appliances

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not my first option but it was available. So far it is working properly and it looks good. I wish it had more drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for a small family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing looks way better than online and for an open box purchase more than happy it’s been more than a couple months and fridge works great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and easy to use. I love the ice maker. Large freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator it offers everything almost everything for an inexpensive model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, the ice maker is a little loud and there was a shelf missing in the freezer..but it's beautiful and easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to move by yourself but great refridgeratorlots of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good store and sociable seller I liked this store helped me choose a refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, large fridge for the money. It's so spacious, i'm still looking for the ketchup.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, lots of room, beautiful, and everything we needed it to be

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this fridge and it exceeded my expectation. The only thing it doesn't have is a light at the water/ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good fridge....The delivery was fast and they installed without any problem....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks better. I had this product delivers to my home asap and they also installed it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking forward to owning this refrigerator for a long time, it has exceeded my expectations color and fingerprint resistant is the best feature.

    I would recommend this to a friend