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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 4,684 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the sleek look!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was perfect! It was one of the only fridges that was side by side, water spout on the outside, and the sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is a little loud at times but otherwise it runs pretty quiet. Easy to set up. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered easily. Works well. Looks nice in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it has no handles on the outside and very easy to open when you grab the door on the side.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Design flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the frig is good. It looks nice and is solid. That's sort of what you would expect from a frig, but it's downhill from there. It takes forever to make ice. I was buying bags of ice, but ended up buying ice trays to refill the icemaker. Seriously? It seems to make half the ice of my last frig, which was just a run of the mill frigidaire. The water dispenser on the front - you either have to use your hand to push the back to make it dispense while holding the glass under the dispenser, or have a huge glass. For normal size drinking glasses, if you use the glass to push against the back panel like everyone would expect to do to start the water flow, the water completely misses the front of the glass and spills on the floor. None of the shelves are adjustable. Not for the door shelves, nor the main shelves. You're stuck with whatever height they are and if that doesn't work for you, too bad I guess. It's also really deep. That's not the fault of the frig - the specs were clear when I bought it. I wanted the extra space, but since it's more of a pain to reach to the back, that extra space is not as usable as I had envisioned. It sticks out in the kitchen more and if I had to do it over again, I wouldn't have gone with this deep of a frig. Again, not Samsung's fault but something to consider if you feel like you want a larger frig.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there mjl20, I see you are not completely satisfied with the performance of your Samsung Refrigerator. I know how frustrating it can be when an appliance is not performing at it's best. I would like to offer some resources to help ensure you are getting the best out of your unit. Please see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      If you have any other concerns, do not hesitate to reach out again via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749755. We are so glad you chose to be a part of our family and we thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung 2 door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine is too small for more than 2 people but as a whole its great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this refrigerator and the price was excellent. Also, there was 1 available, and had it within 3 days of mine going out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was and is amazing love it from in to out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    The refrigerator does what it us suppose to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, no issues at this time. Nice size. Surface when wiped down dies not cause any streaks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We greatly appreciate your feedback! ^Ty Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price & Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great quality. Beautiful in the black stainless. The no handles is a surprisingly awesome feature. Would totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY IT IS GREAT STORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my refrigerator sumsung Workings people they are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, the ice maker is a little loud and there was a shelf missing in the freezer..but it's beautiful and easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color, easy to change the filter, the compartments are very useful

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, spacious and very comfortable. Very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our new refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new refrigerator has been working out great. I really do like the style and color.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator is a great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and love the look. The icemaker in the door also is a great benefit. Having no exterior handles is also a good touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for a small family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing looks way better than online and for an open box purchase more than happy it’s been more than a couple months and fridge works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is sleek looking. Performs wonderfully. No drips from water dispenser like others mentioned. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung fridge is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product storage is plenty design is awesome great fit for me well recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking forward to owning this refrigerator for a long time, it has exceeded my expectations color and fingerprint resistant is the best feature.

    I would recommend this to a friend