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Customer reviews

Rating 4.5 out of 5 stars with 4659 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 4,659 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, lots of room. Professuonal delivery and installation. Looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with plenty of room. Color is great and it does not shot finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it definitely made the best choice Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. I saw this fridge and sent a snap shot of it to my wife and she fell in love with it. Then I find myself at the register paying for it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good designe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handles for opening the doors ! Designe has a slick modern design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator stays very cold love the color awesome purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works great!! Definitely recommend, the best tbh p

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my black stainless steel refrigerator. The interior is spacious. The best feature is the water filter. Its changeble from inside the refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far but wish it had a light for ice maker/ water

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough info in JUST the owners manual. Eh?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't come with any "easy" guidelines, just the owners manual. No warranty info. The fridge side froze my fruit and the freezer side just kinda "frosts" up. I turned the temps up in both sides. If you put too much stuff in the door shelves, it won't close very well and stays open. I wish it had more organizing containers on the shelves. It showed pics of them, but mine didn't come with any. But it works and I have ice and water that is filtered. I have no idea which filter to buy to replace it. No instructions there at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help.

      Here is a link for troubleshooting steps for your freezer that is too cold, kindly click the embedded words.

      Samsung freezer is too cold.
      https://www.samsung.com/us/support/troubleshooting/TSG01109866/

      The compatible water filter for this model of refrigerator is HAF-QIN.

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147375750) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge , the delivery was an issue which I was not happy about

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for the price. Still working after 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this side by side refrigerator much better than the two drawer at the bottom I had before. This refrigerator has much more space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Overall good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great and works well ( but have only had for about a month or so). Only downfall is the that the ice maker container is a little on the small side.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good except for the ice maker.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed except for the ice maker. The ice holder does not fill up. My 20 year old fridge made twice the ice. Every thing else is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Hammer Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with lots of depth. Freezer is too cold even on warmest setting...so cold that you cannot scoop ice cream without letting it thaw for 10 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    A little dissappointed honestly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a bit of a buzzing sound that will comes and goes while the fridge is doing it's thing, which is something I've never noticed with fridges I've had in the past. Though the most annoying thing by far is the ice maker. It takes a second or two for motor to begin dispensing the ice. I didn't think much of it the first couple of days but now I'm annoyed every time I use it. It really makes me think "extended warranty", which is not a good feeling.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jimmy, I see you have some concerns with noise and ice dispenser issues on your Samsung Range and would like to lend a hand. I have some important information that may help find a reason why these things are happening. See links below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
      If you need any assistance, please contact us with Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420807. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works like a fridge should.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice quality and looks super good. keeps food cold as should

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! Plenty of room for everything. The easy open doors are great! No handles to protrude. Very pleased!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    A nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice purchase. The only thing I don’t like concerning this refrigerator is the ice maker doesn’t make that much ice.

    I would recommend this to a friend