Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator! It is very spacious. The ice maker is the cherry on top, with that being said I am 100% satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Design
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new refrigerator so far! So much bigger than our old one. I love that it dings when the kids leave it open for too long
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good fridge....The delivery was fast and they installed without any problem....
I would recommend this to a friend - Cons mentioned:Ice maker performance
Worst Communication with Geek Squad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nothing but issues! Wrong address taken then couldn't change the address. Finally got that fixed. Then it got delivered and delivery guys say they cannot install the purchased water line because they weren't plumbers. Had to go back to the store to return the water line. Then the ice maker doesn't work. Finally got someone out and they had to order parts. Day they are supposed to arrive to do the repair, ZERO communication happened. I had to reach out to see when and if someone was coming. Had to do online chat. Was told someone was coming. Afternoon comes around and no one has had any communication. I had to reach out to chat again! Turns out NO ONE was coming. Again, ZERO COMMUNICATION! I wouldn't have known had I not reached out! Worst experience ever! So many people recommended going to the outlet but I don't know if I ever could again because of poor communication from the geek squad! If you receive a great product that provides no issue then maybe the outlet is an option but not if you run into needing some form of a repair! Customer communication must be improved!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Good quality, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that its has basic functions and great quality and look
I would recommend this to a friend New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for about 8 weeks for delivery, understandable under the current situation. Delivery people contacted me a few days before they delivered, and again on the day of delivery. They showed up at the time that they stated, removed the old unit and installed the new one. They were friendly, courteous, and efficient in their work. There was some minor damage to the front of the refrigerator, which they couldn’t fix, so they informed me that I could contact the store. I am currently working with the manufacturer to get the correct repair.
I would recommend this to a friend- Pros mentioned:Capacity
Great fridge.. one flaw...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of room. One major flaw. No light on ice cube/water dispenser. Very frustrating. Seems like a rather low cost feature to leave out.
I would recommend this to a friend - Pros mentioned:Space
Great size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous model and this one has so much more space! Works great for my family. Love that the ice machine is on the door of the freezer taking up less space.
I would recommend this to a friend - Pros mentioned:Overall performance
Pleased as punch with this Frig!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator meets our needs and beyond. We found this refrigerator at Best Buy. Our experience with delivery, set up and use has been exceptional.
I would recommend this to a friend - Pros mentioned:Overall performance
Mr?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far all is good and working ... We are pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product; good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the appearance and performance of my new refrigerator. Also the delivery and installation was completely satisfactory.
I would recommend this to a friend - Pros mentioned:Overall performance
Great look!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look! Ice maker is great. I wish it had a light when i get water at night.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The only thing I don't care for is after getting water the extra water doesn't have anything to drain through.
I would recommend this to a friend Samsung side by side
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this side by side refrigerator. It has a lot of space in both the freezer compartment and the fridge side. The outside is easy to clean.
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this refrigerator, this best investment I’ve made:)
I would recommend this to a friend - Pros mentioned:Design
Samsung side by side 27 Cu ft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the handleless look and feel. It is a little deeper than your normal 25 cu.ft. 36” wide side by side. Temperature panel is on the inside on the refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the frig so far. Looks great. Very easy to maintain. Definitely I would buy again or recommend.
I would recommend this to a friend - Pros mentioned:Design
sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful modern fridge that I love in my newly remodeled kitchen. I goes perfectly with the stove and dishwasher we purchased together
I would recommend this to a friend - Pros mentioned:Overall performance
Great deal !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I got it at a great price including a Total Tech membership, free shipping and free installation.
I would recommend this to a friend - Pros mentioned:Design
Best Refer experienced to date
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design User friendly Spacious for more items Keeps items cold and extends food life Crisper drawers keeps veggies fresh
I would recommend this to a friend