Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product....worth and more space than other brand.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - i had an old fridge and wanted to upgrade - i've had this fridge for about a week and so far it's really nice and adds a modern look to my kitchen. love the water/ice dispenser - i would recommend this appliance to my friends.
I would recommend this to a friendCustomer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super helpful! Explained everything and got us a good deal
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator , really big inside!,, perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Nice refrigerator side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the side / side refrigerator excellent product by Samsung
I would recommend this to a friend Debs new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it's not the one I had originally picked out but I love it, and I love the black stainless steel.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this refrigerator a few weeks now and I’m very happy with the purchase. Happy through the entire process from in store purchase to delivery and set up.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage is solid, and the fridge cools quickly and efficiently
I would recommend this to a friendI found a dent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my refrigerator order today. After the installer left, I checked the refrigerator and found a dent on the lower-left door. The only way to contact customer support is by phone, so I will call tomorrow.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Good service and great quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service when I was trying to buy a New refrigerador. Plus they delivered the day after.
I would recommend this to a friendVery satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went fast and prompt So happy with by new refrigerator. I love the capacity of space for both the freezer and refrigerator
I would recommend this to a friendGreat fridge. Great Value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the value. Big enough for a family of four. Water on the door was is very cold. CRUSHED ICE OPTION
I would recommend this to a friendSamsung Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice form and function! Only having two drawers is the only drawback we’ve found so far.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very nice and great for a lot stuff the coldest is amazing
I would recommend this to a friendPlastic cover problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic cover placed to all the front is impossible to take off from the edge. It looks bad. It was placed when assembly and no after assembly
I would recommend this to a friend27.4 side by side Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has been working fine. However this refrigerator will be replaced as it was delivered with a large dent on the front door at eye level.
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. First new one in 15 years. Looks so good in my kitchen. We never had a ice maker and water .
I would recommend this to a friendInside awsome outside a mess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the ice and water dispenser. You have no idea where to put glass or bottle to get water or 8ce. The stuff goes everywhere if your not on the imaginary mark perfect..Also the plastic wrap the whole refrigerator came in is almost impossible to get all it off. It's still on at every edge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ryhno, I understand that you have some concerns with your Samsung Refrigerator ice dispensing and water issues. I know that can be frustrating and I would like to provide you with some helpful guides to get you the best performance. See links below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
If you need any further assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143899814. We thank you for being a part of our Samsung family. ^Brad
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very comfortable and with a very elegant style
I would recommend this to a friendNice frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig, great customer service but a little damage at delivery. Felt like there should have been a little bit of a discount for keeping.
I would recommend this to a friend