Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
SamsungSidebySide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best simple and classy side by side out there ! Like the fact I dont have to deal with handles..and it is fingerprint resistant!!
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this side by side refrigerator much better than the two drawer at the bottom I had before. This refrigerator has much more space.
I would recommend this to a friend - Pros mentioned:Capacity
Best fridge ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this refrigerator. There is so much space. The shelves do not move which was a little frustrating in the beginning to get used to.
I would recommend this to a friend - Cons mentioned:Ice maker performance
A little dissappointed honestly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a bit of a buzzing sound that will comes and goes while the fridge is doing it's thing, which is something I've never noticed with fridges I've had in the past. Though the most annoying thing by far is the ice maker. It takes a second or two for motor to begin dispensing the ice. I didn't think much of it the first couple of days but now I'm annoyed every time I use it. It really makes me think "extended warranty", which is not a good feeling.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jimmy, I see you have some concerns with noise and ice dispenser issues on your Samsung Range and would like to lend a hand. I have some important information that may help find a reason why these things are happening. See links below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
If you need any assistance, please contact us with Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420807. We thank you for being a part of our Samsung family. ^Brad
- Cons mentioned:Ice maker performance
Good except for the ice maker.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed except for the ice maker. The ice holder does not fill up. My 20 year old fridge made twice the ice. Every thing else is very good.
I would recommend this to a friend - Pros mentioned:Design
My new frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I enjoy not having to bend over and dig through the freezer. Side by side is best for me!
I would recommend this to a friend - Pros mentioned:Capacity
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice did by side fridge.lots of room. Water and ice make is great
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Refringerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the Samsung Side by Side Refridgerator.
I would recommend this to a friend - Pros mentioned:Capacity
Awesome refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome. Lots of room for everything. I love the hidden handles. The black stainless steel shows very little fingerprints.
I would recommend this to a friend - Pros mentioned:Size
Samsung ref
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator pretty fast delivery.. 100% Recommended
I would recommend this to a friend - Pros mentioned:Overall performance
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. The only negative is the ice cube holder is very small.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung refrigerator. It's stylish and has plenty of room
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fantastic. I never thought i could be so excited about a refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working well. I have not had it for a long time as of yet. No problems thus far. This is the only feedback I can give you for now.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ice Maker is a bit small but it works. The rest of the Refrigerator and Freezer is wonderful
I would recommend this to a friend - Pros mentioned:Design, SizeCons mentioned:Ice maker performance
Ice maker sucks!!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking Refrigerator, had it over a year. Great size and works well. But, the ice maker really sucks!! Ice gets often stuck and won’t come out and it builds up and makes a mess when you try and clean it out so it will work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, VerdyO!
We want you to be able to enjoy a cold, icy drink made with your ice maker.
If your Samsung refrigerator stops dumping ice, there is usually a simple solution. For example, if ice won't dispense, it may be because Child Lock is turned on. Here are the links for more details.
Ice does not dispense:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.
Ice maker makes small, cloudy, dirty, or clumped ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145286199) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Great Fridge, No Complaints
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this fridge for the past year and have had zero issues. Has great functionality and features that seem to last over time. Best Buy made it easy with the pickup process in store and provided the necessary assistance in store.
I would recommend this to a friend- Pros mentioned:Overall performance
great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. works great. delivered exactly as told. very helpful staff from buy to delivery. Very happy with product and Best Buy. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, lots of room. Professuonal delivery and installation. Looks great in my kitchen.
I would recommend this to a friend - Pros mentioned:Space
A lot of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I was so used to a French door fridge that I didn’t give this one any justice. But this fridge has so much space. I truly am loving this.
I would recommend this to a friend