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Customer reviews

Rating 4.5 out of 5 stars with 4660 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,660 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung black stainless steel fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great size, lots of room, plenty of light so you can see everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best refrigerators i ever had and I recommend getting one of these too.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good but ice maker is poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the refrigerator except the ice maker. The ice maker is slow and the ice cubes keep getting stuck when trying to dispense.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic! would highly recommend. easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good i love thus brand and id i have a chance ill buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This is a very functional Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it. Great tree refridgerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my refrigerator and it has been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the customer service at best buy and the easy methods of purchasing like the fridge as well, cheap proce best quality

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Doesn't make enough ice.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not happy with this refrigerator. The ice maker didn't make enough ice in a day for two people over 60 years old. Ended up exchanging it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Patty,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a great product and at a good price on

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    uneven doors, slow and small ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doors are not even and the ice maker is small capacity and slow. The fridge overall is nice holds a lot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help with this! The doors on the refrigerator are actually adjustable. On page 25 of the user manual (https://bit.ly/3ixxq6k) you can find step by step instructions on how to adjust the doors. ^Jecca Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I ever needed this refrigerator have it. Compact ice maker lots of space in both compartments the style it just great...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a fridge…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge even though it took 3 of them to deliver before I got one that worked properly and wasn’t damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridg

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung appliances in their packages. Great deal good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is amazing works super great looks amazing !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has been amazing so far!! Everything we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product lost of space in doors for storage easy to hook up water line..............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cadillac of fridgedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice bright lights,, big shelfs, door alarms, quiet nice finish note this dose not have door handles you grab the doors from the center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Samsung Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is much more than I was expecting. My previous delivery of another make was canceled. This was a blessing for me because I like this one a lot more. My niece has one and encouraged me to get one also. Glad I did. I like my samsung, my first one. Love the feature which reminds you to close the doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and replacement of my old fridge went without a hitch. I have no issues with my ice maker (seen a lot of bad reviews about that). My only complaint, would be that the water flow faster from the door. It just takes too long for my cup to fill (especially when I'm on a hurry). I love that the whole fridge is the same temp. Overwall worth the price

    I would recommend this to a friend