Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and freezer. Ice maker and water dispensor work great. Delivery and install went off without any issues at all.
I would recommend this to a friend- Pros mentioned:Space
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working perfectly and have much space for storage
I would recommend this to a friend - Pros mentioned:Overall performance
Love my Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Duran W was awesome! He took his time to explain everything to me and help me make a great choice.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge! Plenty of room and at a reasonable price
I would recommend this to a friend - Pros mentioned:Overall performance
Not enough info in JUST the owners manual. Eh?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't come with any "easy" guidelines, just the owners manual. No warranty info. The fridge side froze my fruit and the freezer side just kinda "frosts" up. I turned the temps up in both sides. If you put too much stuff in the door shelves, it won't close very well and stays open. I wish it had more organizing containers on the shelves. It showed pics of them, but mine didn't come with any. But it works and I have ice and water that is filtered. I have no idea which filter to buy to replace it. No instructions there at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help.
Here is a link for troubleshooting steps for your freezer that is too cold, kindly click the embedded words.
Samsung freezer is too cold.
https://www.samsung.com/us/support/troubleshooting/TSG01109866/
The compatible water filter for this model of refrigerator is HAF-QIN.
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147375750) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
Very good item, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great. Not changed the water filter yet, seems straight forward unlike the bottom fitted old models.
I would recommend this to a friend - Pros mentioned:Capacity
Good for your house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfectly working for my kitchen. I like the capacity and quality of the product.
I would recommend this to a friend - Pros mentioned:Space
Love it so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issue just perfect for my needs. I like how it has so much space.
I would recommend this to a friend refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because my ice maker stop working plus it was a older model
I would recommend this to a friendMy new refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize how much smaller inside this refrigerator is. Another thing…it’s the first I’ve ever seen without a butter compartment. Other than that, it’s going to be okay….
I would recommend this to a friendDELIVERY AND PRODUCT 5 STAR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXACTLY AS EXPECTED RUNS PERFECT KEEPS TEMP AT PERFECT SETTING
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and functions as expected and anticipated.
I would recommend this to a friend Delivery of Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered my refrigerator perfectly and installed my waterline. Definitely recommend Best Buy.
I would recommend this to a friend- Pros mentioned:Space
The refrigerator is amazing, ample storage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This side by side has amazing amount of storage, great efficiency running. It looks amazing and is now the look of all appliances we will get.
I would recommend this to a friend - Pros mentioned:Design
Beautiful fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful black stainless steel fridge! It has much more fridge and freezer room than I anticipated. We are super happy with our purchase!
I would recommend this to a friend - Cons mentioned:Ice maker performance
Good but ice maker is poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about the refrigerator except the ice maker. The ice maker is slow and the ice cubes keep getting stuck when trying to dispense.
No, I would not recommend this to a friend Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and quiet fridge. Had it for 30 days and no issues Delivery and install were great.
I would recommend this to a friend- Pros mentioned:Design
No handles rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the fridge. It's simple, nothing fancy but I really like the no handle thing
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
uneven doors, slow and small ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doors are not even and the ice maker is small capacity and slow. The fridge overall is nice holds a lot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I'd like to help with this! The doors on the refrigerator are actually adjustable. On page 25 of the user manual (https://bit.ly/3ixxq6k) you can find step by step instructions on how to adjust the doors. ^Jecca
- Pros mentioned:Size
No handprints on me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and spacious. It fits good and looks good in my kitchen with my other appliances. I made a smart choice.
I would recommend this to a friend