Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, I love the space and easier stock ability
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The only thing I didn’t like is that it’s not fingerprint resistant. Everything else works greay
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked properly immediately and Best Buy Delivery was quick and helpful
I would recommend this to a friend - Pros mentioned:Capacity
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and easy to use with plenty of space good fridge
No, I would not recommend this to a friend - Pros mentioned:Space
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. I like the space in the freezer and refrigerator. The ice maker works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps things cold and makes ice. That is all.ok
I would recommend this to a friend - Cons mentioned:Ice maker performance
Absolute Garbage. DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst refrigerator I've ever used. The ice maker spit out chunks of PLASTIC the first time we used it. Called Samsung and they replaced it saying sorry this never happens. First basket of ice, PLASTIC! While waiting for them to come out and fix it again the entire ice maker froze up. They replaced this and again it immediately froze up. Even the tech that worked on it said this was the first refrigerator ever made. RUNNN!!! I begged for a new fridge and they insisted I get a fully new door, which I waited months for. Got the new door and here we are again, no ice and a frozen door. DO NOT BUY THIS FRIDGE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Laura, we know the importance of a reliable fridge at home. Allow us to help.
We recommend checking this link to help you troubleshoot the issue you have with your ice maker. Kindly click on the embedded word and watch the video included.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Here is a guide to help you if your fridge door is frozen. Please click on the embedded word.
Frost forms in the freezer or refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149412649) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Ice maker performance
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice basic fridge. Ice maker is a little slow for a family of six, but does a good job holding enough food.
I would recommend this to a friend - Pros mentioned:Overall performance
A great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable in price and a great buy! Delivery was fast and efficient!
I would recommend this to a friend - Pros mentioned:Space
Nice fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent amount of space in fridge. Water area is huge and fits just about everything in it including waterbottles.
I would recommend this to a friend - Pros mentioned:Design
Awesome deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge, it was missing a drawer so I need to go in and get one but iy is very spacious and looks beautiful
I would recommend this to a friend - Pros mentioned:Overall performance
Loving New Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy of an awesome product. Would recommend to anyone looking to upgrade appliances.
I would recommend this to a friend - Pros mentioned:Capacity
Good looking refrigerator. Maintains groceries and
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator color is nice. Easy to access with many departments and space inside the refrigerator. Lighting and cooling system is great
I would recommend this to a friend No smuggest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, was delivered in two days and set up in less than 15 minutes. Great buy for the price.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, team did well in installation
I would recommend this to a friend - Pros mentioned:Overall performance
GREAT FRIDGE, GREAT DELIVERY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Samsung makes a great product and the guys that delivered it were very professional and great!
I would recommend this to a friend Not Even Broke In Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon to rate haven't owned it long enough come see me in six months
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great fridge for the price. Ice machine works great, and fridge, we’ll does great fridge things lol
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Doroteo, I appreciate you sharing your review on your Samsung Refrigerator and am glad to see you are so pleased. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Cons mentioned:Ice maker performance
Is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but not what I was expecting ,the ice dispenser is too small
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ice maker very slow didn't need hook up for ice maker need to return to store
I would recommend this to a friend