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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great fridge for the price. Ice machine works great, and fridge, we’ll does great fridge things lol

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Doroteo, I appreciate you sharing your review on your Samsung Refrigerator and am glad to see you are so pleased. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    No smuggest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, was delivered in two days and set up in less than 15 minutes. Great buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator except for the ice maker dispenses the ice very slowly and does not crush it as well as my old Samsung did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice and keeps things cold. Works as it should. Carry on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving New Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy of an awesome product. Would recommend to anyone looking to upgrade appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and roomy fridge. Takes some time to get use to no handles. Customer service was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it makes the house look good and it’s a perfect size

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Almost what I wanted in a refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator but I don't care for the amount of pressure is needed to get ice from the ice maker.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there FinallygotOnethatworks, I thank you for taking he time out of your day to share your review on your Samsung Refrigerator. I would like to send this information to our design team for future products. Welcome to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this design and look but this refrigerator compressor sounds really loud. First one we got had some problem that we turned in to highest temperature but vegetables were frozen and compressor was loud . The new replacement works good and vegetables are no longer frozen but the sound is still the same

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we appreciate you taking the time out of your day to leave us this feedback. We are continually improving the quality of our products and your feedback is important to that process. I am including a helpful link to a guide to support your concerns on the noise (https://bit.ly/3ABByug). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143787256) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great It took over a month and a half to get it...mistake after mistake Got to Lowes or Home depot for appliances

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great item keeps food cold. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hidden handle look, but it does take a small bit of getting used to. Runs quietly. Everything is easy to see inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. No light on the in-door water/ice dispenser. No handles, so still matches our other non-Samsung appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked properly immediately and Best Buy Delivery was quick and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice Refrigerator for the price, ordered and was delivered quickly with no hassles has been working perfectly since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ice maker very slow didn't need hook up for ice maker need to return to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy best people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that best buy is the best. Always 5 ⭐ from sales person to the delivery guy. Love the store and always find what am looking for and if they don't have it at the store they will call other store and figure out the way to help you.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. It’s very large on the inside. The water and ice is large enough for large glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great.It has a water dispenser and ice maker. The shelves are spacious WE really like the black color.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator door can hold gallon sized drinks leaving more space on shelves for other items. Square shaped ice cubes

    I would recommend this to a friend