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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    D1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has everything that I expected. Excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good store and sociable seller I liked this store helped me choose a refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dented refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered noticed dent on bottom side was told we could return it, keep it until another one avail. or get a discount we picked discount but have not heard anything yet or seen change on statement (?) Was told I did not need to do anything and they took pictures and they said they would report it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Home Depot Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact our Home Depot customer service department at 1-800-466-3337. Phone Hours: Mon-Sun 06:00 am - 02:00 am (EST). They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, team did well in installation

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product……………a lot of space…….strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Revies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest thing ever this refrigerator is great it is high tech and best part no door handles I love this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Rental fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, fit perfectly in our multi unit. Now if only tenants took care of it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator order

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator and was installed excellently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Can't believe all the space. I like being able to control the exact temperature of fridge and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Refigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So has so much room inside the fridge and freezer, and is also beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big refrigerator. Excellent to use containers to organize a neat space.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Side by side fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all we are happy with the purchase. Ice maker leaves a little to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool looking side-by-side refrigerator Fits with the style of almost any kitchen Spacious and airy

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung refrigerator.. just an ok appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker need to be cleared out from time to time. Other than that, this fridge is great for the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there OTmom, I would like to congratulate you on your new Samsung Refrigerator and appreciate you taking the time to share your experience. I am glad to see that you re keeping your machine and ice maker maintained. Here is a short clip to make sure that you get the best performance from you machine. See link below:
      https://www.youtube.com/watch?v=EsbHtpc1ak4
      We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Lots of room. The water and ice work very well. Delivery and set up was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good size, plenty of room. Love the look of the black stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bassam Al ali

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and purchase I am very pleased with the way they handled the order and the professionalism of the team who installed it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Looks sharp. The freezer seems to keep moisture for some reason but works well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Still no ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is the hardest part. But it the contractor fault. Not happy still no ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator arrived earlier and the men delivering the fridge were quick and professional.

    I would recommend this to a friend