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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great service from Best Buy. Good company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge! I really like it! I recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great. Delivered on time and deliverymen were efficient and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SAMSUNG REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest refrigerator I have ever bought. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Samsung 27.4 cu ft Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of room in fridge and freezer. Happy about that. Problem is the very small ice maker, would have thought it would have been larger in this fridge. It is also slow to make ice. I am not happy about the ice maker. I would not have purchased had I known before about the ice maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DLEB, I would like to congratulate you on your new Samsung Refrigerator and thank you for taking the time to post your review. I hear you saying you have some concerns with your ice maker production and would like the opportunity to help with that. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      If you continue having issues, let us assist you in this matter via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143330599. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Looks great in the kitchen next to the pantry where I keep all my cups for drinking.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator easy to hook up to water line. And I love the inter door handles

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value at a pretty decent price. Ice portion does take a minute to come out

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks and functions great. It is easy to open and shut and has plenty of room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. Installation and haul away was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for family, easy for kids to reach and see everything in the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HVAC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the refrigerator nice and quiet perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My best by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it. Nice and has a loþ or room for all of my food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great French Door at a reasonable price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator... not noisy, like that there are no handles to hit your arm on as you walk by it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Chillin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for a friend and it works great. I'll be buying another in November for a housewarming gift

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase, met our needs for our family. Just the right dize

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT THE BEST!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No place for a butter dish. No light over the dispenser. Water is in a funny place. Needed this asap and it was the fastest one to get. would NOT recommend this one!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TobyS,

      Thank you for your observation about your refrigerator. Rest assured that your insights will be forwarded to our developer team to help improve our future products.

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). 

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Fridge Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the customer service at best buy and the easy methods of purchasing like the fridge as well, cheap proce best quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new refrigerator/freezer! The installers were competent, professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Convenient, excellent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have many fancy features. But it sure is spacious and convenient for a family of 5. Highly recommended

    I would recommend this to a friend