Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fridge, looks good, price is great. easily install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Is The Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Buy. Great Best Buy Service, Delivery, & Price. Simply Can’t Be Beat. Love It

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Very spacious inside, sleek looking outside. The black stainless steel looks great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing Refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator, more than enough space to store large amounts of food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent all around!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and freezer for the price. Does exactly what it's supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and excellent price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very well built, yet a bargain compared to refrigerators with similar features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good for everyone…!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator with lots of room..! We can organize the stuff really good.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    pROBLEM WITH THE PRODUCT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine, I thought I have no discovered that the WATER DISPENSER DOES NOT WORK

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Saddle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this side by side. It has a lot of space and freezer space. The kids love the crushed ice in the door

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! So pretty! Love the Black Stainless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy from bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridgerator, temperature stay right. Ice maker works good. Im glad i brought it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good with a side of bad.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a week, so far so good. Definitely a large fridge. The Freezer temp seems to be a tad colder than the computer reports. The only improvements would be a Light where the water/ice dispenser is, more Lights on the insides, and a larger ice capacity (it's so small! Definitely not a good size for a family of 5). Otherwise its pretty good!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there jayso, I see you have some concerns with your Samsung Refrigerator not cooling correctly in your freezer compartment and understand the alarm in the situation. I would like to make sure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/answer/ANS00080450/
      If you need additional assistance, please do not hesitate to reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143434419. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price the only flaw is the ice maker it needs to be bigger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Operates as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty much as expected. Would have been 5 stars but recessed handles are voracious dust magnets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item is perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator itself is perfect. Had damages in front and back. Returned.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! It’s large and spacious on the inside. Would definitely recommend this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for a great price. I love my bew fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge. Very elegant looking. I bought it on black Friday deals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very satisfied, in stock and delivery crew was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quality. I recommend it for those on a fixed budget

    I would recommend this to a friend